Hotel Front Office Executive

3 weeks ago

Navi Mumbai, India Unique Manpower Consultancy Full time

key responsibilities:1. greet and welcome guests: as a front desk executive, you will be the first point of contact for guests entering the establishment. you will welcome them warmly and ensure a pleasant initial interaction.2. answer and direct phone calls: you will be responsible for answering incoming calls and transferring them to the appropriate department or individual. 3. check-in and check-out guests: you will assist guests with the check-in and check-out process, ensuring a smooth and seamless experience. 4. handle reservations and bookings: you will be responsible for managing room reservations and bookings, ensuring accuracy and efficiency in the process.5. provide information about services and facilities: you will assist guests by providing information about the hotel's services, facilities, and amenities.required skills and expectations:1. excellent communication skills: as a front desk executive, you must have strong communication skills to interact with guests and handle inquiries effectively.2. customer service orientation: you should have a customer-focused mindset and a dedication to providing exceptional service to guests.3. organizational skills: you must be organized and able to multitask in a fast-paced environment, prioritizing tasks effectively.4. attention to detail: accuracy is essential in handling reservations, bookings, and guest information.5. professional demeanor: as the face of the establishment, you should maintain a professional appearance and conduct at all times.Experience 1 - 7 Years No. of Openings 12 Education Bachelor of Hotel Management Role Front Office Executive Industry Type Hotel / Restaurant / Hospitality Gender ( Male / Female ) Job Country India Type of Job Full Time Work Location Type Work from Office Face interview location ffice No.6B Ground Floor NBC Complex near IDBI Bank & opp. Railway Station BELAPUR NAVI MUMBAI

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