Customer Development Executive

2 weeks ago


Vadodara, India Rentokil Initial Full time

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: About the Role: Customer Development Executive is responsible for client retention, renewals & price increase & up-selling and Compliant Management related to the commercial clients. The Incumbent works as part of a multi-functional team. This involves collaboration with the internal team and external stakeholders. Job Responsibilities: Focus on client retention, renewals & price increase & up-selling Compliant Management- To identify & resolve customer complaints within the specific timelines Alert Account Management- To identify the alert customer & bring the possibility of the revival of the accounts To provide recommendations & suggestions to the branch for the improvement Conduct regular reviews & terminate the non-revival accounts SPOC for Branch Renewals Total concentration on Renewal business only Sole Responsible On-time CCM/SQS/SQA Timely Terminations Coordination between Customers & Operations Increase in Branch New Sales as Branch CSEs can focus only on New sales Reduction in Outstanding Lead Generation Key Result Areas: Advance Renewal Followup / CCM Customer Objection Handling - with the help of operation Renewal letter with PI Regular follow-up for renewal and updation in the Renewal portal OCC entry from the Renewal portal Timely termination from the renewal portal Outstanding followup SQA Competencies (Skills essential to the role): Clear communication skills. Attentiveness. Ability to use positive language. Time management skills Data Analysis Role Type / Key working relationships: Productivity Improvement Renewal % Improvement Effective review customer wise Process Understanding and Implementation Renewal Portal Usage in Totality Increase in Branch New Sales Requirements Educational Qualification / Other Requirement: Any Degree Two wheeler Licence Benefits What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.



  • Vadodara, India Rentokil Initial Full time

    About the Role : Customer Development Executive is responsible for client retention, renewals & price increase & up-selling and Compliant Management related to the commercial clients. The Incumbent works as part of a multi-functional team. This involves collaboration with the internal team and external stakeholders. Job Responsibilities: Focus on client...


  • Vadodara, India Tronicles System Services LLP Full time ₹ 9,000 - ₹ 25,000

    Description We are looking for Customer Service Executives to join Tronicles System Services LLP, a leading BPO based in Vadodara. As a Customer Service Executive, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships with customers based in USA. You will be involved in handling customer inquiries, resolving...


  • Vadodara, Gujarat, India -dcf6-4a31-9d2d-b9211023be9e Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Company DescriptionGayatri Spring Works, based in Jamnagar, Gujarat, specializes in providing high-quality compression springs, disc springs, and heavy-duty springs. Renowned for its expertise in the manufacturing and service of industrial springs, the company is committed to delivering durable and cost-effective solutions. With experience and dedication to...


  • Vadodara, India Tronicles System Services LLP Full time

    Description We are looking for Customer Service Executives to join Tronicles System Services LLP, a leading BPO based in Vadodara. As a Customer Service Executive, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships with customers based in USA. You will be involved in handling customer inquiries, resolving...


  • Vadodara, India Triedge Solution Full time

    Position: Customer Care Executive **Salary**: 12000 Monthly Location: Vadodara **Job Description**: Job Summary We are looking for Customer Care Executives for our reputed brand, good communication skills required, fresher's can apply, knowledge about automobiles will be a great add-on. Responsibilities and Duties - Will be responsible for day to day...


  • Vadodara, Gujarat, India Beverage Trade Network Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Beverage Trade Network || Business Development ExecutiveDesignation: Business Development ExecutiveJob Location: Vadodara, Gujarat (On-site)Shift: UK and US Shift (5 days a week)We are looking for 5 candidates for the UK shift and 5 for the US shift (Male candidates for the night shift).Job Description: -Beverage Trade Network is one of the world's leading...


  • Vadodara, India Prudent Corporate Advisory Services Ltd. Full time

    Prudent Corporate Advisory Services Ltd is looking for a Customer Care Executive(Inbound) for Ahmedabad location.Location : AhmedabadWork Schedule : 6 Days Working & 2 Rotational Saturdays OffWork Timings : Day Shift OnlyJob Type : On-roll full timeJob Description :We are looking for a Customer Care Executive to handle complaints, provide appropriate...


  • Vadodara, Gujarat, India Visko Groups Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Title: Customer Support ExecutiveCompany: Xson Experience India Pvt. Ltd.Location: Vadodara, GujaratSalary: ₹15,000 – ₹20,000 per monthExperience: 0 – 2 years (Freshers can apply)Employment Type: Full-timeJob Summary:The Customer Support Executive will be responsible for handling customer queries, providing accurate information, resolving issues...


  • Vadodara, India IMS Group Full time

    Job Title: Customer Service Executive – Voice Contact Center (Healthcare Support) Location: Ahmedabad (Work From Office) Shift: Rotational Shifts (including weekends and holidays) About the Role: We are seeking a dedicated and professional Customer Service Executive to join our voice contact center team. In this role, you will provide exceptional support...


  • Vadodara, India Maxicus Full time

    Open Position: Customer care executive Job Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. **Job Description**: - Provide accurate, valid, and complete information by using the right...