
Urgent Hiring for AGM/GM/AVP
4 weeks ago
Job Title:
GM/Sr GM/AVP Operations
Company:
Autopilot Offices (Work Square)
Location:
Bangalore
Employment Type:
Full-Time
About Us
Work Square is a managed office operator specializing in providing exclusive, built-to-suit office spaces that are tailor-made to meet our clients' specific business needs. We operate as a real estate partner for clients by offering end-to-end solutions for office space acquisition, design, build, and management.
Our comprehensive services include:
- Real Estate Acquisition
supported by micro-market intelligence. - Tailor-Made Design and Build
of office spaces in collaboration with clients. - Operational Excellence
in managing and servicing office spaces, ensuring a seamless experience.
Our mission is to provide a scalable, adaptable office solutions that align with the dynamic demands of todays work environments.
Job Summary
As the GM/Sr GM/AVP Operations at Autopilot Offices (Work Square), you will lead our operations team, overseeing the delivery of high-quality managed office spaces. This role requires a strategic leader with expertise in
soft services
,
technical operations
, and
project management
. The GM - Operations will ensure seamless operations, exceptional client service, and efficient project execution across our office locations in India.
Key Responsibilities
Soft Services Management:
- Oversee the delivery of soft services, including housekeeping, security, front office, and hospitality.
- Develop and enforce standard operating procedures (SOPs) for client-facing and back-of-house services.
- Ensure exceptional cleanliness, safety, and comfort for clients and their employees.
Technical Operations:
- Manage the technical operations for Work Square offices, covering HVAC, plumbing, electrical, and other facility systems.
- Implement preventive and corrective maintenance programs to ensure uninterrupted office operations.
- Work closely with technical vendors to ensure compliance with quality standards and minimize downtime.
Project Management:
- Lead end-to-end project management for new office setup, renovation, or expansion projects.
- Collaborate with design and build teams to deliver tailor-made office spaces on schedule and within budget.
- Monitor project milestones, conduct quality checks, and ensure adherence to client specifications and Work Square standards.
Client Relationship and Stakeholder Management:
- Serve as the primary point of contact for clients, ensuring high levels of satisfaction and addressing their operational needs.
- Develop and maintain relationships with key stakeholders, including vendors, contractors, and service providers.
- Regularly assess and act on client feedback to improve services continuously.
Operational Efficiency and Excellence:
- Identify and implement process improvements to optimize resource utilization, cost management, and service delivery.
- Prepare and manage budgets, forecasts, and KPIs for the operations department.
- Conduct regular audits to ensure compliance with health, safety, and environmental regulations.
Team Leadership and Development:
- Lead, mentor, and develop a high-performing operations team, fostering a culture of accountability, continuous learning, and client-centricity.
- Implement training and development programs to enhance team skills in soft services, technical operations, and project management.
Qualifications:
- Education:
Bachelors degree in Facilities Management, Operations Management, Engineering, or a related field. MBA or advanced degree is a plus. Experience:
10+ years in operations management with a strong track record in soft services, technical operations, and project management.Skills:
- Proven ability to manage large, complex projects and operations.
- Excellent client relationship management and communication skills.
- Strong problem-solving skills, with a proactive approach to managing challenges.
- Leadership skills with experience in team management and development.
- Technical Proficiency:
Familiarity with industry-standard software for facilities and project management; proficiency in MS Office.
Why Join Work Square?
- Be part of a dynamic and innovative company committed to delivering high-quality, customized office solutions.
- Work with a dedicated team that values excellence, adaptability, and client satisfaction.
- Opportunity to manage operations for a diverse clientele, from rapidly growing startups to global enterprises, ensuring varied and exciting professional challenges
Interested candidates please share your updated CVs at or WhatsApp
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