CRM (Microsoft D365)_8+Yrs_Hyderabad

3 weeks ago

Hyderabad, India Mempage Technologies Private Limited Full time

Company Description

Mempage Technologies is dedicated to providing Product Engineering Services and Building Future Technology to simplify life. Our offerings include R&D, MVPs, and technology services that empower society using cutting-edge technologies like AI, IoT, Edge, and Cloud computing. We develop AI-enabled IoT and 5G products in areas such as Smart Agriculture, Smart Grid, Health Care, Logistics, and Gaming. We also provide services in Application Development, Salesforce, Oracle, and UI/UX. With offices in India, Malaysia, and the USA, we serve top clients like Emaar, Radisys, AMD, and Qualcomm, as well as AI and IoT start-ups in the USA.

Role Description

This is a full-time, on-site role for a CRM Specialist (Microsoft 365) located in Hyderabad. The CRM Specialist will manage and optimize our CRM systems, ensure the integrity of customer data, and support sales and marketing initiatives. Daily tasks include analyzing customer data, coordinating with various departments to streamline CRM processes, managing CRM projects, and providing ongoing support and training to users.

Key Responsibilities:

Microsoft D365 Project Operations – L1 & L2 support

Incident Management, Troubleshooting & Issue Resolution

Testing & Deployment to Production

System Configuration & Maintenance

Collaboration with cross-functional teams & stakeholders

Skills Required:

Strong understanding of Microsoft Project Operations CRM modules

Good communication & coordination skills

  • Hands-on support experience in CRM environment

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