Customer services team leader
6 days ago
About Visa Roots Visa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing experience. We are seeking enthusiastic and customer-oriented professionals to join our customer service team as Customer Service Executive. In this role, you will serve as the first point of contact for our clients, providing prompt, accurate, and effective assistance across phone, email, and chat channels. Your ability to communicate clearly, resolve issues efficiently, and provide guidance on visa application processes will be essential to enhancing customer satisfaction and loyalty. Respond to customer inquiries via phone, email, and chat in a timely and professional manner Deliver accurate information regarding services, procedures, and requirements Handle and resolve customer complaints and issues with empathy and efficiency Offer expert consultation and guidance to clients on visa application processes and travel management Minimum 2 years of experience in a customer service or client support role. Knowledge of visa application procedures and travel management regulations is highly desirable. Proficiency in Microsoft Office Suite (Word, Excel)Competitive salary Private medical insurance Flexible Work schedules Flexible Holidays & Sick Leave Opportunities for professional development Company Sponsored events Team building activities Career advancement options Staff Accommodation
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Team Leader Customer Service
2 weeks ago
Hyderabad, Kochi, India Policybazaar Full time ₹ 5,00,000 - ₹ 12,00,000 per yearJob Title: Team Leader Customer Service (Inbound Voice Process, B2C)Work Location: Hyderabad & Kochi (onsite role).Department: Customer Support / Contact CenterReports to: Manager / Operations HeadJob Summary:We are seeking an experienced Assistant Manager Customer Service to oversee a team of 20+ inbound customer service executives in a B2C voice process...
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Team Leader
7 days ago
Kadavanthara, Kochi, Kerala, India Abe Educational Services Full time ₹ 3,25,000 - ₹ 4,00,000 per yearAbe services is one of the most reliable and trusted overseas educational consultancy in India accredited with an AAERI membership with its head office in Cochin. Since 2008, Abe services has established a proven track with helping students achieving their dream of studying abroad.We are looking for a result driven Team leader to be responsible for...
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Customer Services Team Leader
2 weeks ago
Kochi, India Visa Roots Full timeAbout Visa Roots Visa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing experience....
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Team Leader – Customer Service
2 weeks ago
Kochi, India Policybazaar.com Full timeJob Title: Team Leader – Customer Service (Inbound Voice Process, B2C) Work Location: Kochi (onsite role). Department: Customer Support / Contact Center Reports to: Manager / Operations Head ⸻ Job Summary: We are seeking an experienced Assistant Manager – Customer Service to oversee a team of 20+ inbound customer service executives in a B2C voice...
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Team leader
2 weeks ago
Kochi, India Policybazaar.com Full timeJob Title: Team Leader – Customer Service (Inbound Voice Process, B2 C) Work Location: Kochi (onsite role). Department: Customer Support / Contact Center Reports to: Manager / Operations Head ⸻ Job Summary: We are seeking an experienced Assistant Manager – Customer Service to oversee a team of 20+ inbound customer service executives in a B2 C voice...
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Team Leader – Customer Service
1 week ago
Kochi, India Policybazaar.com Full timeJob Title: Team Leader – Customer Service (Inbound Voice Process, B2C) Work Location: Kochi (onsite role). Department: Customer Support / Contact Center Reports to: Manager / Operations Head ⸻ Job Summary: We are seeking an experienced Assistant Manager – Customer Service to oversee a team of 20+ inbound customer service executives in a B2C voice...
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Team leader
1 week ago
Kochi, India Policybazaar.com Full timeJob Title: Team Leader – Customer Service (Inbound Voice Process, B2 C) Work Location: Kochi (onsite role). Department: Customer Support / Contact Center Reports to: Manager / Operations Head ⸻ Job Summary: We are seeking an experienced Assistant Manager – Customer Service to oversee a team of 20+ inbound customer service executives in a...
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Team Leader
4 days ago
Kochi, India Policybazaar.com Full timeJob Title: Team Leader - Customer Service (Inbound Voice Process, B2C) Work Location: Kochi (onsite role). Department: Customer Support / Contact Center Reports to: Manager / Operations Head Job Summary: We are seeking an experienced Assistant Manager - Customer Service to oversee a team of 20+ inbound customer service executives in a B2C voice process...
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Team leader – customer service
2 weeks ago
Kochi, India Policybazaar.com Full timeJob Title: Team Leader – Customer Service (Inbound Voice Process, B2 C)Work Location: Kochi (onsite role).Department: Customer Support / Contact CenterReports to: Manager / Operations Head⸻Job Summary:We are seeking an experienced Assistant Manager – Customer Service to oversee a team of 20+ inbound customer service executives in a B2 C voice process...
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Team leader – customer service
1 week ago
Kochi, India Policybazaar.com Full timeJob Title: Team Leader – Customer Service (Inbound Voice Process, B2 C)Work Location: Kochi (onsite role).Department: Customer Support / Contact CenterReports to: Manager / Operations Head⸻Job Summary:We are seeking an experienced Assistant Manager – Customer Service to oversee a team of 20+ inbound customer service executives in a B2 C voice process...
