Technical Delivery Manager
1 month ago
POSITION DESCRIPTION
JOB TITLE: Delivery Manager
DEPARTMENT: Research & Development
REPORTS TO: Vice President, R&D
PRINCIPLE PURPOSE OF JOB
Delivery Manager is responsible for serving as the strategic interface with assigned business units for the purpose of business/IT strategy planning, development, solution discovery, service management, risk management and relationship management.
JOB RESPONSIBILITIES
• Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.
• Provides leadership, organizational structure and resource management for multiple Engineering teams.
• Provide technical leadership and innovation across all aspects of technology development.
• Provide support and mentoring to technical team leads, including talent and succession planning.
• Lead and manage technical delivery resources.
• Establishes and organizes application development plans aligned with the goals / strategies of the business staffed with appropriately skilled technical resources.
• Plans work for subordinates, monitors performance, and conducts performance appraisals. Interviews and makes recommendations for additional staff. Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
• Ensure project deliverables are accomplished on time and within budget.
• Communicates technical and operational issues to engineering and audit leadership in a timely manner.
• Ensure that technology solutions are fit-for-purpose and aligned with architectural principles, standards and roadmaps.
• Ensure that all technology standards are adhered to while developing systems.
• Support business required technology freeze periods.
• Work collaboratively with business partners to define and ensure the completeness and accuracy of system / technical requirements.
• Communication between business, client, staff and engineering teams.
• Manages staff, teams, and matrix resources to meet service delivery SLAs
• Planning and management of projects supporting Enterprise areas.
• Solution enhancements improving performance / availability
• Facilitating discussions and consensus among various stakeholders
• Maintenance and management of business relationships with clients and business partner organizations.
• Corporate application availability and delivery meets or exceeds negotiated SLA’s and business/client objectives.
• Contributes to the productivity of the organization through on-time completion of projects associated with meeting departmental objectives.
• Positive trending for customer satisfaction results.
• Extensive background in development and delivering complex projects throughout the lifecycle.
• Delivery Management objectives in Onshore & Offshore Model for multiple clients across the globe
• Gather and report detailed performance data against key indicators, to generate actionable improvements to the quality of service offered.
KEY CONSTITUENTS
• Product Owner
• Agile Manager
• Business Analyst
• Delivery Team
• Technical working group
ATTRIBUTES AND BEHAVIOR
• Develops and maintains positive working relationships with others
• Shares ideas and information
• Assists colleagues unprompted
• Takes pride in the achievement of team objectives
• Has credibility with peers and senior managers
• Self-motivated – driven to achieve results
• Works with a sense of urgency
• High customer service ethic – is passionate about meeting customer expectations and improving service levels
• Keeps pace with change – acquires knowledge/skills as the business evolves
• Handles confidential information with sensitivity
• Exhibits behaviors consistent with Cotiviti Values
o Customer Driven
o Accountability
o Open
o Collaborative
RELEVANT EXPERIENCE & QUALIFICATIONS
• Masters or bachelor’s in engineering in IT/ Electronics / Communication / Computer Science / Information Systems.
• 15+ years of experience in IT development with minimum 5+ years of experience in application design activities. • Min 5+ years of experience in implementing projects leveraging Java, Microservices and cloud implementations i.e. AWS / Azure services.
• Good technical experience in Java, Angular, DevOps and open-source projects.
• Strong understanding of SDLC and Architecture.
• Should be able to work with Architects & TLs and provide inputs and guidance on best practices and architecture.
• Exposure to Agile / TDD / BDD based development
• Organizational skills with ability to be flexible and work with minimal direction
• Ability to work well independently and in a team environment.
• Troubleshoot bottlenecks and propose changes to fix them.
• Organizational skills with ability to be flexible and work with minimal direction
• Ability to work on multiple projects and Initiatives in parallel.
• Need to identify skillset gap and necessary Trainings for Teams
• Troubleshoot bottlenecks and propose changes to fix them.
• Lead the projects from inception till production rollout and support as well
SKILLS & COMPETENCIES
• Excellent verbal and written communication skills
• Strong organizational skills and adaptive capacity for rapidly changing priorities and workloads
• Ability to work well independently and maintain focus in a highly dynamic work environment.
• Comfort in working with team members that are remote and located in the US, India or other geographies
• Ability to work within a matrix organization
DISCLAIMER
This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.
-
Technical Delivery Manager
1 week ago
India RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS) Full timeTechnical Delivery Manager - ITSM, ITOM, AIOps APM Technologies Skills BMC TrueSight Administration-3 City (MUMBAI) Experience (Years) 15 (Min Max) Description We are looking for Technical Delivery Manager who can join with us in Mumbai Location. Candidate must have complete understanding of ITSM, ITOM, AIOps and APM Technologies Candidate must have...
-
Technical Delivery Manager
4 weeks ago
india RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS) Full timeTechnical Delivery Manager - ITSM, ITOM, AIOps APM Technologies Skills BMC TrueSight Administration-3 City (MUMBAI) Experience (Years) 15 (Min) - 25 (Max) Description We are looking for Technical Delivery Manager who can join with us in Mumbai Location. Candidate must have complete understanding of ITSM, ITOM, AIOps and APM Technologies...
-
Technical Delivery Manager
1 week ago
India Strategic HR Solutions Full timePosition: Technical Delivery Manager Location: 6 months+ Work Hours: UK Shift Client: US basedCandidate Rate: Max 1.5 to 1.6 lakhs per month with no deductions Skills: Project Delivery, Agile, JIRA, Onsite-offshore, SCRUM, ITSM Requirements: Delivery, leadership, Agile, Scrum, ITSMHealthcare Domain and DATA Experience is highly preferred.Position Overview...
-
Technical Project Delivery Manager
1 week ago
India TeamEpic Full timeDescription: TeamEpic is a bootstrapped early-stage training and recruitment company specializing in the Hire, Train, Deploy model. We train fresh Indian tech graduates in cutting-edge AI and Data Science skills, deploying them to global teams. Join us in our mission to shape the future of technology, delivering exceptional value to global tech companies...
-
Technical Project Delivery Manager
4 weeks ago
india TeamEpic Full timeDescription: TeamEpic is a bootstrapped early-stage training and recruitment company specializing in the Hire, Train, Deploy model. We train fresh Indian tech graduates in cutting-edge AI and Data Science skills, deploying them to global teams. Join us in our mission to shape the future of technology, delivering exceptional value to global tech companies...
-
Technical Manager and Delivery Lead
2 months ago
india HARMAN International Full timeHARMAN’s engineers and designers are creative, purposeful and agile. As part of this team, you’ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the...
-
Technical Manager and Delivery Lead
3 weeks ago
india HARMAN International Full timeHARMAN’s engineers and designers are creative, purposeful and agile. As part of this team, you’ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the...
-
Delivery Manager
1 week ago
India YM Global Technologies Full timeJob Description L3 (6-9 years) Must have: Experience in leading a team of 4-5 in Murex modules Job Responsibility Plan technical deliverables (including any system enhancements and upgrades) to meet project's requirements within allocated budget and schedule. Plan & collaborate across different application teams to manage technical dependencies of the...
-
Technical Delivery Team Manager
1 month ago
india KANINI Full timeTechnical Delivery Manager Want to join KANINI? We are looking for someone who can lead and manage our projects and programs as an integral part of the technical application development team. You are primarily responsible for building and delivering enterprise IT solutions. You are a site manager, managing significant strategic and operational aspects of...
-
Zscaler Technical Delivery Manage
3 weeks ago
india Tech Mahindra Full timeWe are hiring for Senior position with having 10 + years of experience. ROLE: Zscaler Technical Delivery Manager Experience: 12+ Years location - Bangalore /pune Job Description: • The role of the TDM is to ensure the smooth technical deployment of the Zscaler solution to cost and time. • Owns the business relationship role across all business areas /...
-
Technical Delivery Manager
1 month ago
india Strategic HR Solutions Full timePosition: Technical Delivery Manager Location: 6 months+ Work Hours: UK Shift Client: US basedCandidate Rate: Max 1.5 to 1.6 lakhs per month with no deductions Skills: Project Delivery, Agile, JIRA, Onsite-offshore, SCRUM, ITSM Requirements: Delivery, leadership, Agile, Scrum, ITSMHealthcare Domain and DATA Experience is highly preferred.Position Overview...
-
Technical Delivery Manager
3 hours ago
india Strategic HR Solutions Full timePosition: Technical Delivery Manager Location: 6 months+ Work Hours: UK Shift Client: US basedCandidate Rate: Max 1.5 to 1.6 lakhs per month with no deductions Skills: Project Delivery, Agile, JIRA, Onsite-offshore, SCRUM, ITSM Requirements: Delivery, leadership, Agile, Scrum, ITSMHealthcare Domain and DATA Experience is highly preferred.Position Overview...
-
India Mirketa Software Pvt. Ltd. Full timeJob Description : Company Name : Mirketa SoftwareJob Title : Salesforce Delivery ManagerLocation : NoidaRoles and Responsibilities : Be accountable and responsible for the endtoend delivery of application technology solutions in line with strategic business objectives. Provide consultation directly to customers around solution options as needed and work...
-
india GROUNDTRUTH INDIA PRIVATE LIMITED Full timeJob Description :The Program Manager represents experienced, senior level project management professionals with experience coordinating and delivering complex technical products and solutions in their specific functional area. The Program Manager closely collaborates with their Product Owner/Manager peers to own the delivery lifecycle of initiatives in...
-
india GROUNDTRUTH INDIA PRIVATE LIMITED Full timeJob Description :The Program Manager represents experienced, senior level project management professionals with experience coordinating and delivering complex technical products and solutions in their specific functional area. The Program Manager closely collaborates with their Product Owner/Manager peers to own the delivery lifecycle of initiatives in...
-
Delivery Manager
1 week ago
India CitoPlus Full timeJob Description Want to join a financial services startup in its growth and scale phase? Want to have real impact and accountability from day 1? We are seeking an Delivery Manager to own the end to end delivery of platform change that is critical to help us scale and grow our unique service offering in the Australian Market.About CitoPlus CitoPlus is at the...
-
Delivery Manager
1 month ago
india CitoPlus Full timeJob Description Want to join a financial services startup in its growth and scale phase? Want to have real impact and accountability from day 1? We are seeking an Delivery Manager to own the end to end delivery of platform change that is critical to help us scale and grow our unique service offering in the Australian Market. About CitoPlus CitoPlus’s...
-
Delivery Manager
3 weeks ago
india CitoPlus Full timeJob Description Want to join a financial services startup in its growth and scale phase? Want to have real impact and accountability from day 1? We are seeking an Delivery Manager to own the end to end delivery of platform change that is critical to help us scale and grow our unique service offering in the Australian Market. About CitoPlus CitoPlus’s...
-
Technical Delivery Manager
2 months ago
india Upskills Full timeJob Description Upskills provides expert financial software consulting for investment banks and leading financial institutions in Asia Pacific, Middle East and Europe region. With a strong, Front to Back expertise of the cash and derivatives markets, coupled by an in-depth knowledge of financial markets technologies, we provide smart, business-wise and...
-
Delivery Manager
3 weeks ago
india YM Global Technologies Full timeJob Description L3 (6-9 years) Must have: Experience in leading a team of 4-5 in Murex modules Job Responsibility• Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.• Plan & collaborate across different application teams to manage technical dependencies of...
