Technical Delivery Manager

7 days ago


India RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS) Full time

Technical Delivery Manager - ITSM, ITOM, AIOps APM Technologies

Skills

BMC TrueSight Administration-3

City

(MUMBAI)

Experience (Years)

15 (Min Max)

Description

We are looking for Technical Delivery Manager who can join with us in Mumbai Location.

  • Candidate must have complete understanding of ITSM, ITOM, AIOps and APM Technologies
  • Candidate must have thorough exposure in BMC, OpsRamp, Dynatrace and other major OEM's
  • Candidate must be responsible for Services Revenue of minimum 5 Mn ACV with a yearly growth plan of 25% YoY
  • Candidate should have understanding of Solutioning, RLS Creation, PnL, etc.,
  • Candidate should have complete understanding of Project Management, Program Management, Delivery Management and Operations Management
  • Candidate should have knowledge of various Domain Specific Use Cases for ITSM, ITOM and APM Solution
  • Candidate should have good exposure in WLA Technology
  • Candidate should drive case studies with Technical Architects and should produce min of 2 Case Studies per Quarter
  • Candidate should have complete grip on Transformation and Transition Methodologies
  • Candidate should be responsible for smooth Handover to Operations Team
  • Candidate should be well versed with Vendor Management teams and drive positive Outcomes
  • Candidate should have knowledge on EBIDTA and Margin Calculations
  • Candidate should be able to motivate Technical Teams for Technical and Business Use cases and drive them to produce usable offerings


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