![Numeric Technologies](https://media.trabajo.org/img/noimg.jpg)
Lead Salesforce Consultant
1 week ago
Numeric, incorporated in 1996 is a worldwide Business & Information Technology, Consulting and Services company. Headquartered in Chicago, IL with additional offices in Miami, Silicon Valley, Luxembourg, UK as well as delivery centers in India (Bengaluru,Hyderabad,Chennai) to serve our customers on offshore needs.We at Numeric Technologies pride ourselves for providing our customers with the best services and solutions. We believe that the right people in the right time and the right position are the key to our company’s improvement; we continue to endeavor and develop our company through our corporate culture and values.
Skills and Qualifications:
Salesforce Certified is highly desirable.
Proven experience as a Salesforce Professional, with a strong focus on integrating Salesforce with AWS services.
Proficiency in Apex programming language and understanding of object-oriented programming concepts.
In-depth knowledge of the Salesforce Sales and Service platforms, including Opportunity management.
Familiarity with email platforms and their integration with Salesforce.
Experience with AWS services, such as Lambda functions, S3, SQS, and API Gateway.
Additional Responsibilities for Salesforce Admin:
Assist the sales team by troubleshooting and resolving issues related to Sales Cloud features.
Provide support for Service Cloud features, including case management, knowledge base, email-to-case, and live chat.
Assist with the creation and maintenance of reports, dashboards, and custom analytics to support sales and service performance analysis.
Collaborate with the integration team to troubleshoot and resolve issues related to Salesforce integrations with other systems.
Have a foundational understanding of AWS cloud services and how they can integrate with Salesforce.
Requirements:
Previous experience in a Salesforce support or operations role is preferred.
Familiarity with Sales Cloud and Service Cloud functionality.
Knowledge of Customer Relationship Management Analytics (CRMA) concepts and best practices.
Exposure to Salesforce.com (SFDC) integrations with other systems and platforms.
Basic understanding of AWS (Amazon Web Services) functionality and its integration with Salesforce.
Salesforce Admin certification is a plus."
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