Senior Specialist, Global Onboarding
2 days ago
Job Category
Employee Success
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
The Global Onboarding Senior Specialist is responsible for ensuring EVERY new hire is set up for a successful journey by contributing to the design and delivery of New Hire Onboarding programs that bring to life the playbook of how it's done at Salesforce. The goal is to give our new hires a Dreamforce-like experience from the beginning and deliver equipped, engaged, and encouraged employees to functional onboarding programs and managers.In this role, you will facilitate our New Hire programs locally and virtually, helping to ensure a smooth experience from the day the candidate signs their offer through their first year. You will join the team that contributes to the innovation, content development, and delivery of our Discovering Salesforce programs globally. You will partner closely with our Onboarding Operations and Tech & Comms team to ensure all onboarding elements are centralized and visible. Together, all of these components are crafted to make our new hires feel like part of our family and well-prepared to successfully navigate the exciting and fast paced world of Salesforce.
Responsibilities:
- Be 100% passionate about a world-class, highly effective New Hire Onboarding Experience
- Facilitate Discovering Salesforce new hire program locally and virtually
- Source and handle guest speakers
- Partner closely with various collaborators and partners to implement our in-person onboarding events (including our Volunteering events)
- Support and when required Lead event management & logistics alongside onboarding operations
- Partner with our Talent Experience M&A team to optimally onboard our acquisitions locally
- Support Discovering Salesforce and Onboarding and Employee Learning programming on ad hoc projects and program development needs
- Facilitate other local Onboarding and Employee Learning programs as needed
- Provide regular feedback to the Discovering Salesforce Content lead along with proposed solutions
- Proactively looks for opportunities to improve the customer experience, builds proposals/strategy and completes them.
- Supports Manager with Stakeholder Management
- Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
- Handling schedules and roster for local onboarding programs.
Requirements
- Confident and proven presenter
- Demonstrate excellent communication skills, helping to make complex concepts more simple with a flair for storytelling
- Strong passion for workplace culture building and employee engagement
- Ability to think strategically and demonstrate attention to detail, while being agile and flexible enough to move tactics forward instantaneously
- Proven track record to work independently and handle the day-to-day program, as well as effectively handle and influence others
- Experience working with global partners
- Past experience with Salesforce and Google Apps a plus
- Ability to work 3 days a week in the office
- Strong interpersonal skills. Able to effectively operate in a culturally diverse environment and across a variety of position levels with astuteness and sensitivity. Ability to cultivate an inclusive work environment and can demonstrate cultural awareness, respect for values and seeks out different perspectives and experiences.
- Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Accommodations
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com .
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce .
Salesforce welcomes all.
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