Global Content Team Manager

2 weeks ago

bangalore, India Gallagher Full time

Overview

The role of the Global Content Team Manager will be to support onboarding milestones and day-to-day management of the Global Content team, comprised of Deputy Editors, Senior Content Specialists, Content Research Specialists, Technical Proofreaders and a Traffic Manager. Additionally, the Global Content Team Manager should participate in the mentoring of Content Specialists and Deputy Editors, as well as in content writing as appropriate. Responsibilities Day-to-day management and oversight of GCOE Global Content resources, maintains work schedules and oversight of time off requests, staffing conflicts and resourcing along with direct support of management. Monitors and regularly assesses overall team and individual performance against goals/KPIs to assess knowledge and performance improvement opportunities, including conflict resolution, staff issues and escalating foreseeable attrition risks. Actively participates in individual team members’ performance reviews, providing feedback to management and contributes to the identification of growth and skill development opportunities to ensure constant improvement and utilization of the Global Content team. Mentor the Content Specialists and Deputy Editors in the team to perform their responsibilities to the highest levels. Contribute to content production through participation in writing projects as appropriate. Coordinate with Global Content resources to ensure requests are completed accurately and in accordance with standard practices / guidelines and defined service level agreements. Along with onshore team leads, continuous evaluation of onboarding status, training and technical skills to identify when/where additional focus or review would benefit team members. Share feedback regularly to support management in assessment of individual skills and aptitude along with potential for career expansion. Provide and share on a regular cadence status updates/reports with leadership. Ensure the Global Content team, including all time zone-specific teams, are working together as a cohesive unit in support of the Department goals and values. Maintains a current understanding of Global Content processes, workflows, SLAs and Gallagher brands guidelines, to ensure accurate oversight and output of deliverables. Qualifications Master’s Degree or equivalent industry experience 8+ years of previous editorial team management experience, including a proven track record of writing experience Professional and conversational fluency in English is a must, with excellent oral/written communication and presentation skills Leads with empathy and a solution-oriented mindset with strong mentorship skills Demonstrated project and/or resource management understanding Experience with/knowledge of Workfront or other project management software Adobe Creative Cloud and Microsoft Office Suite programs

  • Customer Success Manager

    2 months ago

    bangalore, India Pepper Content Full time

    Pepper Content ( is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories. Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with the top 5% talent,...

  • Customer Success Manager

    2 weeks ago

    bangalore, India Pepper Content Full time

    Pepper Content ( is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories. Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with the top 5% talent,...

  • Specialist, Global Web Content Management

    3 days ago

    Bangalore, India Danaher Corporation Full time

    Be part of something altogether life-changing! Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be...

  • Senior Specialist, Global Web Content Management

    3 days ago

    Bangalore, India Danaher Corporation Full time

    Be part of something altogether life-changing! Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be...

  • Marketing Content

    4 weeks ago

    bangalore, India ASSPL - Karnataka Full time

    Marketing Content and Communications Manager – Amazon Global TradeLocation - BangaloreAre you passionate about changing the way India exports? Do you envision making a significant difference in the lives of countless MSMEs in India who sell globally through Amazon? Does solving complex problems excite you? Amazon’s Global Selling program has enabled...

  • VP – Global Advisory Team Lead

    2 weeks ago

    bangalore, India HSBC Full time

    Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses...

  • VP – Global Advisory Team Lead

    3 weeks ago

    bangalore, India HSBC Full time

    Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses...

  • Sales Manager, US Market

    2 weeks ago

    bangalore, India Pepper Content Full time

    Pepper ( is a content-marketing stack empowering any kind of content creation across the customer journey from ideation, to creation, to distribution, to analytics via the virtue of strategy, technology and talent all in one-single platform. The decentralised talent marketplace of creators has over 200,000+ content creators (writers, designers, video...

  • Content Team Lead

    2 days ago

    bangalore, India Whizz HR Full time

    Hiring Content Lead to work with a leading agencyRole and ResponsibilitiesDevelop a content strategy aligned with short-term and long-term marketing targetsCollaborate with marketing and design teams to plan and develop site content, style and layoutCreate and publish engaging contentShould have 3yrs of working experience of writing blog content, articles,...

  • Global Publication Manager

    4 weeks ago

    bangalore, India Novo Nordisk AS Full time

    Department:  Global Medical Affairs -Regions & Operations. Do you have expertise driving scientific publications and medical affairs strategy? Does your motivation come from challenges and working in a dynamic environment? Do you thrive in a working environment where close collaboration with key stakeholders and strategic alignment is essential? Do...

  • Global Publication Manager

    2 weeks ago

    bangalore, India Novo Nordisk AS Full time

    Department:  Global Medical Affairs -Regions & Operations. Do you have expertise driving scientific publications and medical affairs strategy? Does your motivation come from challenges and working in a dynamic environment? Do you thrive in a working environment where close collaboration with key stakeholders and strategic alignment is essential?...

  • Content Manager

    3 days ago

    bangalore, India Dayspring Technologies Full time

    Company Overview: Dayspring is a Bangalore-based software product company specializing in financial reporting and analytics. Since 2014, we've been dedicated to simplifying and enhancing analytical software for thousands of small and medium-sized businesses globally. With a team of 70 professionals, we prioritize innovation and excellence in our products....

  • Content Team Lead

    1 day ago

    Bangalore City, India Whizz HR Full time

    Hiring Content Lead to work with a leading agencyRole and ResponsibilitiesDevelop a content strategy aligned with short-term and long-term marketing targetsCollaborate with marketing and design teams to plan and develop site content, style and layoutCreate and publish engaging contentShould have 3yrs of working experience of writing blog content, articles,...

  • Global Publication Manager

    2 weeks ago

    bangalore, India Novo Nordisk Full time

        Department:  Global Medical Affairs -Regions & Operations.     Do you have expertise driving scientific publications and medical affairs strategy? Does your motivation come from challenges and working in a dynamic environment? Do you thrive in a working environment where close collaboration with key stakeholders and strategic alignment is essential?...

  • Global Publication Manager

    4 weeks ago

    bangalore, India Novo Nordisk Full time

        Department:  Global Medical Affairs -Regions & Operations.     Do you have expertise driving scientific publications and medical affairs strategy? Does your motivation come from challenges and working in a dynamic environment? Do you thrive in a working environment where close collaboration with key stakeholders and strategic alignment is essential?...

  • KnowledgeMgt/Content Expert

    3 weeks ago

    bangalore, India INET EIT Services India P. Ltd [Formerly Hewlett Packard Global Soft India P.Ltd] Full time

    Job Description: Position Overview: We are seeking an experienced KnowledgeMgt/Content Expert to join our Global Cloud and IT Outsourcing Offering Content Management team. The ideal candidate will have 5-10 years of proven experience in similar roles with expertise in creating, managing comprehensive Offering and Service documentation and marketing...

  • Research Content Analyst

    1 month ago

    bangalore, India Trupp global technology Full time

    Research Content Analyst JobDescription Trupp Global islooking for a talented Research Content Analyst with excellentEnglish language skills to create compellingdescriptions.Roles andResponsibilities: Conductthorough research on companies and write unique shortdescriptions.Research online and createrelevant content as per the Category style tone...

  • Global content editor and website maintenance specialist

    4 weeks ago

    Bangalore, India Motorola Solutions Full time

    Job Description The Global content editor is responsible for updating and publishing of Motorola Solutions global marketing website (motorolasolutions.com). Maintaining Motorola Solutions brand and editorial guidelines, as well as web and digital design standards across all pages. Digital content editorial activities ●Updating website pages...

  • Global content editor and website maintenance specialist

    2 weeks ago

    Bangalore, India Motorola Solutions Full time

    Job Description The Global content editor is responsible for updating and publishing of Motorola Solutions global marketing website (motorolasolutions.com). Maintaining Motorola Solutions brand and editorial guidelines, as well as web and digital design standards across all pages. Digital content editorial activities ●Updating website pages...

  • Global Project Manager

    4 days ago

    bangalore, India Novo Nordisk AS Full time

    Department: Global Medical Affairs. Are you passionate about what you are doing? Do you want to build excellence within processes in the most efficient way? Do you have an innovative mindset to drive change in a future-ready environment? Are you best at what you do? If so, raise your hand as there is an exciting opportunity waiting for you as Global...