Customer Onboarding Specialist

1 week ago

bangalore, India Crio.Do Full time

About the role




Are you someone with passion for enriching the lives of others? Would you enjoy giving world class product experience to learners who have taken up the challenge of upskilling themselves in the area of software development? If yes, we may have the next adventure for you with us at Crio.Do



What will you do?




Be part of the team responsible for creating an exciting and successful onboarding experience for premium users with Crio products

Onboarding premium users on the learning programs via 1:1 video call

Actively engage with the users with 1:many small group orientation sessions

Coordinate with the admissions and growth team to resolve user queries related to payment, loan applications, EMIs etc.

Facilitate alumni meet ups to foster a sense of community and help build network that provides career guidance and opportunities

Lead buddy programs to boost informal learning spaces within Crios learning community

Understand expectations of different users and deliver a great user experience for new sign ups across the learning programs

Fellowship program in S/W development (Full stack & Backend developer track)

Fellowship Advanced in S/W development

Masters in QA automation

Constantly take feedbacks from users and use it to further shape the onboarding process

Be the first point of contact for new users and address any issues or queries in a timely and friendly manner.



Who are we looking for?


An individual with empathy, good communication skills, and patience.

Someone with an ability to communicate with stakeholders across spectrum - Sales to Delivery operations

One to independently take on problem areas, come up with approaches/hypothesis and execute it

An open and upbeat personality, you are someone positive to be around :)

Any previous experience in a similar role, either with direct experience with onboarding or within HR team for onboarding new employees within an organization is useful



Who are we?


We are disrupting the way developers learn technology and transforming careers.

Our mission is to empower developers with high quality applied learning opportunities and nurture the talent for the future.

We are team engineers, product folks from companies like Flipkart, Google, Cisco etc.

We are backed by renowned investors from the Indian tech ecosystem

More about us:



What's on offer?




Working in a truly disruptive space with the opportunity to redefine the way technology is learnt by software developers and transform their careers

Having an opportunity to be part of early member in growth team and grow along with the organization

Opportunity to work with a founding team which has deep expertise in various domains ranging across engineering, product management, business, and strategy at consumer internet giants like Google and Flipkart

Market competitive compensation and benefits


  • Successfactors Onboarding Specialist

    3 weeks ago

    bangalore, India Quess Full time

    About Us “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names...

  • Talent and Onboarding Specialist

    3 weeks ago

    bangalore, India WiseTech Global Full time

    About WiseTech: WiseTech is a world-leading developer and provider of software solutions to the global logistics industry. Our team of more than 3, people across 37 countries is united in our mission to transform the world of logistics one innovation at a time. Our software products are relied upon by the top 25 freight-forwarding companies...

  • Salesforce Onboarding 2.0 Specialist

    3 weeks ago

    bangalore, India BHR Code Pvt Ltd Full time

    Job Title : Salesforce Onboarding 2.0 SpecialistLocation : Hyderabad, Pune, BangaloreNotice Period : Immediate or 15 DaysRelevant Experience : 5-9 YearsMode of Hire : PermanentJob Description :We are seeking a skilled and experienced Salesforce Onboarding 2.0 Specialist to join our dynamic team. The ideal candidate will have a strong background in Salesforce...

  • Senior Specialist, Global Onboarding

    5 days ago

    Bangalore, India Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every...

  • Onboarding & Solutions Specialist (Accounting & Finance)

    4 weeks ago

    bangalore, India Pluto Card Full time

    About Pluto Pluto is the Enterprise Spend Management platform for MENA serving the $30 Trillion+ B2B Payments market. Pluto has been awarded the "Corporate solutions of the year" by the Middle Eastern Fintech Association. Pluto is backed by some of Silicon Valley’s top-tier venture capital firms. We’ve raised $7M Seed from top investors and operators,...

  • Salesforce Onboarding 2.0 Specialist

    4 weeks ago

    Pune/Hyderabad/Bangalore, India BHR Code Pvt Ltd Full time

    Job Title : Salesforce Onboarding 2.0 SpecialistLocation : Hyderabad, Pune, BangaloreNotice Period : Immediate or 15 DaysRelevant Experience : 5-9 YearsMode of Hire : PermanentJob Description :We are seeking a skilled and experienced Salesforce Onboarding 2.0 Specialist to join our dynamic team. The ideal candidate will have a strong background in Salesforce...

  • Customer Experience Specialist

    3 weeks ago

    bangalore, India Quantum Leap Learning Solutions Pvt Ltd Full time

    CustomerExperience(CX)Specialist As a Customer Experience Specialist at Quantum Leap Learning Solutions Pvt. Ltd, you will play a pivotal role in ensuring the growth and success of our clients using our App. Your primary responsibility will be to oversee and optimize the entire client journey on our platform, from onboarding to ongoing engagement and...

  • Onboarding Specialist

    1 week ago

    bangalore, India Freshworks Full time

    Company Description About FreshworksFreshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. More than 50,000 companies -- from startups to public companies -- around the...

  • Onboarding Customer Support

    4 weeks ago

    bangalore, India Chronos Consulting Full time

    Job Description Our client is a leading WordPress page builder plugin. They are looking for Onboarding Support Associates. These are full-time, home office based positions providing customer support via chat or email. As a Tier 2 Onboarding Support Associate, you will provide a high level of support for the future and existing users. ...

  • Technical Onboarding Specialist

    3 weeks ago

    bangalore, India Nasdaq Full time

    Your role and responsibilities: Client Engagement: Effectively conduct regular meetings with customers from post-sales to launch. Establish good relationships with key collaborators to ensure customer satisfaction and retention. Prepare and deliver tailored project plans to the customers. Comprehend and explain the Nasdaq Data...

  • Customer Success Specialist

    3 weeks ago

    bangalore, India Scrut Automation Full time

    Job Description: Customer Success Specialist Role Details Position: Customer Success Specialist Location: Bangalore Shift timings : 10am- 7pm IST About SCRUT Automation Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and...

  • Onboarding Team Manager

    1 week ago

    bangalore, India JPMorgan Chase & Co. Full time

    The CBCO group is seeking a Specialist who will work closely with the Implementation Consultants / International Onboarding Leads / Clients and be responsible for coordinating all aspects related to client Onboarding related activities. Job Responsibilities: 15+ years of People and resource management (. people development, attrition,...

  • FIX Onboarding Specialist

    2 weeks ago

    bangalore, India BestEx Research Full time

    We are searching for a qualified candidate to join our FIX Onboarding team. The candidate should have a desire to work in a fast-paced dynamic trading environment. We seek a self-starter that can work independently as well as thrive and contribute to a growing team What you will do: FIX certifications and Vendor Management: Manage the end-to-end FIX...

  • Software Engineering Professional

    3 days ago

    bangalore, India BT Group Full time

    What you’ll be doing We are seeking a highly skilled SAP SuccessFactors Recruitment and Onboarding Professional to join our team. The ideal candidate will have a proven track record in implementing and supporting Recruitment and Onboarding solutions, with a strong technical competency in various aspects of Recruitment and Onboarding configuration and...

  • PAM Specialist

    4 weeks ago

    Bangalore, India IT Full time

    Job Title : Senior Privileged Access Management (PAM) Specialist BeyondTrust- .Experience Level:- Senior (6+ years).Job Summary : We are looking for an experienced Senior Privileged Access Management (PAM) Specialist with a strong background in BeyondTrust solutions. The ideal candidate will be responsible for onboarding applications to the PAM framework,...

  • PAM Specialist

    1 week ago

    bangalore, India IT Full time

    Job Title : Senior Privileged Access Management (PAM) Specialist BeyondTrust- .Experience Level:- Senior (6+ years).Job Summary : We are looking for an experienced Senior Privileged Access Management (PAM) Specialist with a strong background in BeyondTrust solutions. The ideal candidate will be responsible for onboarding applications to the PAM framework,...

  • PAM Specialist

    1 month ago

    Bangalore, Karnataka, India IT Full time

    Job Title : Senior Privileged Access Management (PAM) Specialist BeyondTrust- .Experience Level:- Senior (6+ years).Job Summary : We are looking for an experienced Senior Privileged Access Management (PAM) Specialist with a strong background in BeyondTrust solutions. The ideal candidate will be responsible for onboarding applications to the PAM framework,...

  • Customer Success Manager

    3 weeks ago

    bangalore, India ANSR Full time

    Role and Responsibilities:We're searching for a passionate and experienced Customer Success / Onboarding Specialist to join our growing team! You will play a pivotal role in ensuring our customers get the most value from our HR technology solutions. You'll be responsible for guiding new customers through the onboarding process, driving product adoption, and...

  • Customer Success Specialist

    1 week ago

    bangalore, India Iron Mountain Full time

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable...

  • SAP SuccessFactors Onboarding Consultant

    2 days ago

    Bangalore, Karnataka, India Acute Informatics Pvt Ltd Full time

    Job Description :Key Responsibilities :- Implementation : Lead and manage the implementation of SAP SuccessFactors ONB 2.0, including requirement gathering, configuration, testing, and deployment.- Configuration : Customize and configure the Onboarding 2.0 module to meet client-specific requirements. - Integration : Ensure seamless integration of ONB 2.0...