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ServiceNow SecOps Engineer

2 months ago

Delhi, India Adept Global Full time
Title: Senior Technical Consultant - ServiceNow - SecOps
Location: India (Remote)
Working Days: Monday - Friday
Work Time: 1pm-10pm
Exp: 5-10 years
Salary: 20-35L
JOB SUMMARY:
As a Senior Technical Consultant with our client, you will work to develop, design, and own technical solutions on the ServiceNow platform. You will provide administration, application development, maintenance, and technical support by using best-practice web programming techniques to configure robust solutions for clients, utilizing the ServiceNow platform.
ESSENTIAL FUNCTIONS:
Supporting the SecOps (BAU) in the Vulnerability Response Module.
Configured Vulnerability Response Module.
Worked on Vulnerability Response, and Exception Management for Vulnerability Response.
Configured the Vulnerability Assignment rules, Remediation Task Rules, CI lookup Rule, and
Vulnerability calculator.
Configure the Integrations for the SecOps module with Microsoft Threat and Vulnerability
Management (Microsoft TVM)
Deliver high-quality consulting services to install, configure, and integrate software products
from ServiceNow
Develop custom software solutions as required through scripting and software development
Prepare technical documentation as specified in customer contracts and as internally required
Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software
Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI scripts
Troubleshoot basic configuration/script issues
Attend requirements review and validation sessions as required
Participate in scrum ceremonies
Deliver measurable results within the appropriate timeline resulting in positive customer feedback
Perform code review of peers as needed
Work independently and actively support other Technical Consultants as mentor and team lead
Lead sessions in implementation practices
ADDITIONAL FUNCTIONS:
● Support sales of software and services through demonstrations, proofs of concept, and
customer presentations
● Build on current platform knowledge by learning new modules and broadening skillset
● The following responsibilities are required on an “as needed” basis
o Provide interview support
o Lead workshops and working sessions
o Provide assistance to project architects
● Support the development and growth of the services delivered by GlideFast
● Maintain current certifications, keep up to date on all Delta releases
● Support company success through contributions to knowledge and support of others
● Submit content for Center of Excellence (COE) for product areas of supported customer projects
REQUIRED SKILLS/EXPERIENCE:
● 5-7 years delivering technical solutions on the ServiceNow platform
● 1-3 years in a consulting role, delivering software implementations preferable
● Very strong working expertise with configuration and customization of solutions in one (1) or
more of the following specializations:
o ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional
products)
o Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap)
o ServiceNow Application Development (Scoped Applications)
o 3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional
products)
● ServiceNow development experience with CSM or HRSD modules preferred
● Expertise with JavaScript and ServiceNow JavaScript API's
● Working proficiency in the following skills are encouraged:
o Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
o Practical knowledge or experience with Operating Systems (Linux, Windows)
o Thorough knowledge of networking concepts such as IP Addressing, Firewalls, ports
o Knowledge of relational databases (MySQL, MSSQL, Oracle)
o Experience in multiple application architectures and supporting technologies
o Experience with scripting languages such as PERL, JavaScript, Python, and Shell l
● Strong consultative skills with software service delivery to lead customers in improving their
processes and organizational models
● Strong knowledge in ITIL foundations with the ability to relate concepts to implementation
strategies is required
● Thorough working knowledge in IT Operations Management or IT Service Management is critical
REQUIRED SOFT SKILLS:
● Self-motivated, disciplined professional able to function as a true business leader with a record
of accomplishment in managing multiple complex tasks
● Uphold excellent time management and organizational skills with an aptitude toward creative
problem-solving.
● High proficiency with English language: written, reporting, verbal/oral communication skills; must be an
effective presenter
● Proven troubleshooting skills
● Continue learning service delivery solutions, technologies, and methodologies
● Maintain professionalism and an uninterrupted work environment during all client meetings and
interactions
● Work independently with customers on implementations and remote services
● Be a great leader and team player with a record of accomplishment in managing multiple
complex tasks.
● Remain innovative, creative, and self-directed.
Interested Candidates kindly share your updated resume to