Information Technology Support Engineer

1 week ago


bangalore, India PNR Software Solutions Full time

Responsibilities


  • Escalate issues to appropriate groups and track problem resolution
  • Conducted frequent failure analysis and follow-up with application teams from issue resolution and prioritization.
  • Analyzed alert metrics from various applications to arrive at the recurrent production issues.
  • Managed risks and assist in resolving issues that affect the release scope and quality.
  • Generated system health check reports, site traffic, and order status report. Provide key performance indicator reports to higher management.
  • Establishing the root causes of application errors and escalating serious concerns to the Senior Engineer.
  • Monitor network and application performance to identify irregular activity Use AWS tools
  • Should be ready to work in rotation on a 24x7 schedule, and be available on call at other times due to the critical nature of the role



Required Skills

  • A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar.
  • Exhibit a strong sense of urgency for high severity incidents
  • Exceptional ability to prioritize and diagnose IT problems
  • A passion for finding the root cause of problems, even when the process is tedious
  • Awareness of, and ability to reason about, modern software & systems architectures, including load-balancing, queueing, caching, distributed systems failure modes generally, microservices, and more.
  • Deep understanding of operating system-level concepts such as processes, memory allocation, and the network stack, knowledge of how applications are affected by the above, and ability to debug the same.
  • Experience in AWS tools, and CloudWatch Monitoring.
  • Basic Understanding of VPC, NAT, Firewall, CIDR, and OS



Nice to have skills

  • Experience in AWS services like s3, ec2,
  • Operational knowledge of TCP/IP and software-defined networking concepts.
  • Experience with web servers, and database concepts.




  • bangalore, India Dar Full time

    Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative...


  • bangalore, India E2E Management Services Full time

    Job Description: IT Support EngineerFast growing Retail Brand in Bangalore is looking for an IT Support Engineer as a full-time role and will be responsible for managing day-to-day activities at office and company owned stores.Experience:1. Should have minimum experience of 2-3 years2. Should have worked in a retail setup3. Show have worked on network,...


  • bangalore, India E2E Management Services Full time

    Job Description: IT Support Engineer Fast growing Retail Brand in Bangalore is looking for an IT Support Engineer as a full-time role and will be responsible for managing day-to-day activities at office and company owned stores. Experience: 1. Should have minimum experience of 2-3 years 2. Should have worked in a retail setup 3. Show have worked on...


  • bangalore, India Spearhead Technology Full time

    Title : IT Recruiter Location : Bengaluru (Onsite work from Office Role) Shift: US/Night/Rotational We are seeking a highly motivated and skilled US IT Recruiter to join our dynamic team. The ideal candidate will have a proven track record in recruiting for Information Technology positions in the United States. This role requires excellent communication...


  • bangalore, India Spearhead Technology Full time

    Title : IT Recruiter Location : Bengaluru (Onsite work from Office Role) Shift: US/Night/Rotational We are seeking a highly motivated and skilled US IT Recruiter to join our dynamic team. The ideal candidate will have a proven track record in recruiting for Information Technology positions in the United States. This role requires excellent communication...


  • bangalore, India Spandana Hospital Full time

    The ideal candidate will have a wealth of experience tackling various hardware and software problems. They should be comfortable providing technology solutions to employees and working closely with third party software companies to adopt new technologies and efficiently use existing ones. This candidate should have prior experience working with information...


  • bangalore, India T3Cogno Private Limited Full time

    Good understanding of System Support, Installation, Configuration & Maintenance of various vendor products. Ability to Perform Under a High-Pressure Work Environment, Self-Motivated, and Goal Achievement. Responsible for Technical Support, including identifying and resolving Daily basic technical issues occurring in laptops, desktops, Printers, Windows &...


  • bangalore, India KPMG India Full time

    Overview: KPMG in India, a professional services firm, is the Indian member firm affiliated with KPMG International and was established in September 1993. Our professionals leverage the global network of firms, providing detailed knowledge of local laws, regulations, markets, and competition. KPMG has offices across India in Ahmedabad, Bengaluru,...


  • bangalore, India Caterpillar Full time

    Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress...


  • bangalore, India Yuma Energy Full time

    About YumaWe are an Energy-as-a-Service company on a mission to build a sustainable future where transportation is accessible, affordable and carbon free. Backed by mobility technology company Magna and India’s largest shared electric micro-mobility player, Yuma, we offer the largest.Battery-as-a-Service (BaaS) platform in India for two-wheelers that are...


  • bangalore, India Anonymous Full time

    Information Technology System Specialist - Bangalore, IndiaONLY Certified Microsoft and VMWare professional engineers with 5+ years experienceCompany Description: growing international healthcare technology company;100+ active sites and multiple data centeres worldwideLocation: On-site company based Bangalore officeResponsibilities Include:Manage and...


  • bangalore, India Synechron Technologies Pvt. Ltd. Full time

    Preferred Experience:than 6+ years of experience in information technology, with 4+ years spent in Informatica Platform Engineering/Administrationin Informatica installation, configuration, and administration.with scripting languages (e.g., Python, Shell) for automation.of big data technologies such as Hadoop, and Spark.with Agile methodologies and tools...


  • bangalore, India styleverse lifestyle private limited Full time

    Job Title: IT Executive Location: Bannerghatta, Bangalore Full Time Role About the Role: We are seeking a highly motivated and experienced IT Executive to join our team and play a vital role in ensuring the smooth operation and efficiency of our IT infrastructure. You will be responsible for a wide range of tasks, including asset management, barcode...


  • bangalore, India MANN+HUMMEL Full time

    Job Description QA Lead (Test Manager) The job incumbent manages all IT operations within a country. Ensures the proper and adequate service for all local departments on all IT relevant issues. Main Tasks Extensive knowledge of software testing methodologies, tools, and processes Proficiency in automated testing tools and...


  • bangalore, India Avery Dennison Full time

    Role Overview: Seeking an experienced and dynamic leader to lead our application development team. This role involves overseeing software application development, delivery, and maintenance that meet business needs and enhance user experience. The ideal candidate will have a proven track record in managing software development teams, a strong technical...


  • bangalore, India KPP Search Full time

    KPP are partnered with a Fortune 500, US listed Manufacturing company, who are searching for a Global IT Audit Manager based in India.You will support an array of business lines from cyber, data, infrastructure, IT, Tech and ISby leading full scale end to end audit engagements.The successful candidate will lead shared resource across a skilled team of...


  • bangalore, India Vontier Full time

    JOB DESCRIPTION This role will be accountable for a portion of the implementation and sustainability of the new upcoming Microsoft Dynamics D365, along with other ERPs, and applications that meet the needs of our internal customers. This individual will assist in identifying and creatively solving complex business problems, envisioning, and enabling...


  • bangalore, India Virtusa Full time

    Information Security Engineer - CREQ189917 Description The Information Security Engineer II position operates in a support role implementing security, technology and innovation in the Global Security Operations Center (GSOC) Info Security Engineer II is virtually the same role as Info Security Engineer I, but is a promotion path for individuals that have...


  • bangalore, India Virtusa Full time

    Information Security Engineer - CREQ189919 Description The Information Security Engineer II position operates in a support role implementing security, technology and innovation in the Global Security Operations Center (GSOC) environment. The Info Security Engineer II is virtually the same role as Info Security Engineer I, but is a promotion path for...


  • bangalore, India NetApp Full time

    Title: Information System Engineer Location: Bangalore, Karnataka, IN, 560071 Requisition ID: 126278 Job Summary As an IT Support and Systems Engineer, your primary role is to provide comprehensive IT services, including system maintenance, user support with a focus on Microservices-based systems, while also assisting in IT security, requiring...