Director - Information Technology
3 weeks ago
This role will be accountable for a portion of the implementation and sustainability of the new upcoming Microsoft Dynamics D365, along with other ERPs, and applications that meet the needs of our internal customers. This individual will assist in identifying and creatively solving complex business problems, envisioning, and enabling critical processes, and fundamentally helping the business to achieve their objectives. This individual must be effective in fostering relationships at every level of the organization and become a trusted advisor with the first point of escalation for any solution issues until the structure is determined by this individual. This individual will define the support structure for the ERP and application solutions. The candidate should be a self-driven individual with excellent communication, strong change agility, organization, and functional skills to support the internal business groups. The candidate is expected to have vast experience in ERP, application delivery and ERP implementation practices so that they can effectively comprehend business requirements and design the appropriate solution within the Dynamics 365 platform. This individual will also serve as an expert to support system analysts, developers, and business leads.
Responsibilities:
• The director will be the “go-to” IT organization within Gilbarco Fueling Solutions & Invenco by GVR for D365 expertise will function as extended ERP program team to support the global rollouts by working closely with our IT partners in India.
• This role will establish world-class IT operations for D365 to provide the best service following leading practices for our businesses at optimal cost.
• Staying current on the D365 roadmap by closely working with Microsoft and enables GVR & Invenco by GVR user community to embrace new capabilities to realize the best value from our investments on D365.
• Build out a vision and structure for the D365 implementation.
• Supporting other customer implementations and projects as we continue to understand the internal client’s needs.
• Other duties as assigned.
Requirements:
• Minimum of 10 years of demonstrated work experience in ERP technologies with 5+ years in Dynamics 365.
• Vendor management experience
• Acting as a conduit between technology and the business outcome delivered
• Developing high-value products and services that match enterprise client goals.
• Collaborating with peers in a large, matrixed organization
• Great communication skills both verbal and written.
• Understanding and working with a multi-cultured environment (mainly with the US and UK)
• High change agility, as we are a fast-moving organization with consistent changes to keep up with the market.
• Knowledge of opportunities and risks associated with large-scale, complex projects.
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