
Circle Head
4 weeks ago
Role Purpose:
The Circle Head for Smart Meter Solutions will be responsible for overseeing the strategic implementation, operation, and management of smart meter programs within a designated geographic area. This role involves driving the deployment and integration of smart meter technologies, ensuring high levels of customer satisfaction, regulatory compliance, and operational excellence.
Key Responsibilities:
Strategic Leadership:
• Develop and execute strategic plans for smart meter deployment and management within the circle.
• Collaborate with senior management to align regional smart meter strategies with company objectives.
Program Management:
• Oversee the end-to-end deployment process of smart meters, including planning, execution, and monitoring.
• Ensure projects are completed on time, within scope, and within budget.
• Manage relationships with vendors, contractors, and other stakeholders.
Operational Oversight:
• Monitor and evaluate the performance of smart meter systems and processes.
• Implement best practices and continuous improvement initiatives to enhance operational efficiency
Customer Engagement:
• Develop and execute customer engagement strategies to ensure smooth adoption and satisfaction with smart meter technologies.
• Address and resolve customer issues and feedback related to smart meters.
Compliance and Risk Management:
• Ensure compliance with all relevant regulations, standards, and company policies.
• Identify and mitigate risks associated with smart meter deployment and operation.
Team Leadership:
• Lead, mentor, and manage a team of professionals involved in smart meter initiatives.
• Foster a collaborative and high-performance work environment.
Reporting and Analysis:
• Prepare and present regular reports on smart meter program performance, including key metrics and KPIs.
• Analyze data and trends to make informed decisions and recommendations.
Qualifications:
• Education:
Bachelor's degree in engineering (Electrical)
• Experience:
Minimum of 14 years of experience in smart meter technology, energy management, or a related field.
Additional Requirements:
• Willingness to travel within the circle as required.
• Ability to work under pressure and manage multiple priorities.
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