Client Delight Team Lead

7 days ago

Hyderabad, India Savart Full time
Client Delight Team Lead Experience: 3+ years
Job Type: Full- Time
Mode of Work: Work from Office
Location: Himayath Nagar, Hyderabad
Required skills & experience ·       3–5 years of client success / customer experience / account management experience, ideally in fintech or wealth management
·       Prior experience in leading or mentoring a team while also handling individual responsibilities.
·       Excellent communication (verbal & written) and conflict resolution skills.
·       Empathy-driven mindset with the ability to balance client satisfaction and business goals.
·       Basic understanding of equity markets with NISM Level 1 & 2 RIA certification.
Core responsibilities ·       Develop a strong understanding of Savart’s products, services, and client journey to ensure accurate and impactful communication.
·       Ensure individual excellence by owning high-value client relationships, solving queries, and identifying opportunities to improve their experience.
·       Create and implement structured communication flows (email, WhatsApp, calls) to ensure smooth, proactive engagement with clients at every stage of their journey.
·        Handle day-to-day escalations from the team, ensuring timely and empathetic resolution while coaching team members on preventive action.
·       Work cross-functionally with Product, Business, and Operations teams to resolve client issues and gather feedback for improvements.
·       Drive a culture of empathy, accountability, and continuous improvement within the team.
Nice to Have: ·       Exposure to high-growth startup environments.
·       Comfort with multilingual communication (Telugu, Hindi, etc. can be a plus).

  • Client Delight Team Lead

    1 week ago

    Hyderabad, India Savart Full time

    Client Delight Team Lead Experience: 3+ yearsJob Type: Full- TimeMode of Work: Work from OfficeLocation: Himayath Nagar, HyderabadRequired skills & experience ·       3–5 years of client success / customer experience /

  • Client Delight Team Lead

    7 days ago

    Hyderabad, India Savart Full time

    Client Delight Team Lead Experience: 3+ yearsJob Type: Full- TimeMode of Work: Work from OfficeLocation: Himayath Nagar, HyderabadRequired skills & experience ·       3–5 years of client success / customer experience /

  • Client Delight Team Lead

    4 days ago

    Hyderabad, India Savart Full time

    Client Delight Team Lead Experience: 3+ years  Job Type: Full- TimeMode of Work: Work from OfficeLocation: Himayath Nagar, HyderabadRequired skills & experience · 3–5 years of client success / customer experience /

  • Client Delight Team Lead

    3 days ago

    Hyderabad, India Savart Full time

    Client Delight Team Lead Experience: 3+ years  Job Type: Full- TimeMode of Work: Work from OfficeLocation: Himayath Nagar, HyderabadRequired skills & experience · 3–5 years of client success / customer experience /

  • Client Delight Team Lead

    1 week ago

    Hyderabad, India Savart Full time

    Client Delight Team Lead Experience: 3+ years  Job Type: Full- Time Mode of Work: Work from Office Location: Himayath Nagar, Hyderabad Required skills & experience · 3–5 years of client success / customer experience /

  • Client Delight Team Lead

    3 days ago

    Hyderabad, India Savart Full time

    Client Delight Team Lead Experience: 3+ years  Job Type: Full- TimeMode of Work: Work from OfficeLocation: Himayath Nagar, HyderabadRequired skills & experience · 3–5 years of client success / customer experience / account management experience, ideally in fintech or wealth management· Prior experience in leading or mentoring a team while also handling...

  • Client Delight Team Lead

    1 week ago

    Hyderabad, India Savart Full time

    Client Delight Team LeadExperience: 3+ yearsJob Type: Full- TimeMode of Work: Work from OfficeLocation: Himayath Nagar, HyderabadRequired skills & experience· 3–5 years of client success / customer experience /

  • Client Delight Team Lead

    4 days ago

    Hyderabad, India Savart Full time

    Client Delight Team LeadExperience: 3+ yearsJob Type: Full- TimeMode of Work: Work from OfficeLocation: Himayath Nagar, HyderabadRequired skills & experience· 3–5 years of client success / customer experience /

  • Client Delight Team Lead

    2 weeks ago

    Hyderabad, India Savart Full time

    Client Delight Team Lead Experience: 3+ years Job Type: Full- Time Mode of Work: Work from Office Location: Himayath Nagar, Hyderabad Required skills & experience · 3–5 years of client success / customer experience / account management experience, ideally in fintech or wealth management · Prior experience in leading or mentoring a...

  • Client delight team lead

    7 days ago

    Hyderabad, India Savart Full time

    Client Delight Team Lead Experience: 3+ years  Job Type: Full- Time Mode of Work: Work from Office Location: Himayath Nagar, Hyderabad    Required skills & experience · 3–5 years of client success / customer experience / account management experience, ideally in fintech or wealth management · Prior experience in leading or mentoring a team ...