Client delight team lead

7 days ago

Hyderabad, India Savart Full time

Client Delight Team Lead Experience: 3+ years  Job Type: Full- Time Mode of Work: Work from Office Location: Himayath Nagar, Hyderabad    Required skills & experience · 3–5 years of client success / customer experience / account management experience, ideally in fintech or wealth management · Prior experience in leading or mentoring a team while also handling individual responsibilities. · Excellent communication (verbal & written) and conflict resolution skills. · Empathy-driven mindset with the ability to balance client satisfaction and business goals. · Basic understanding of equity markets with NISM Level 1 & 2 RIA certification. Core responsibilities · Develop a strong understanding of Savart’s products, services, and client journey to ensure accurate and impactful communication. · Ensure individual excellence by owning high-value client relationships, solving queries, and identifying opportunities to improve their experience. · Create and implement structured communication flows (email, Whats App, calls) to ensure smooth, proactive engagement with clients at every stage of their journey. · Handle day-to-day escalations from the team, ensuring timely and empathetic resolution while coaching team members on preventive action. · Work cross-functionally with Product, Business, and Operations teams to resolve client issues and gather feedback for improvements. · Drive a culture of empathy, accountability, and continuous improvement within the team. Nice to Have: · Exposure to high-growth startup environments. · Comfort with multilingual communication (Telugu, Hindi, etc. can be a plus).

  • Client Delight Team Lead

    1 week ago

    Hyderabad, India Savart Full time

    Client Delight Team Lead Experience: 3+ yearsJob Type: Full- TimeMode of Work: Work from OfficeLocation: Himayath Nagar, HyderabadRequired skills & experience ·       3–5 years of client success / customer experience /

  • Client Delight Team Lead

    7 days ago

    Hyderabad, India Savart Full time

    Client Delight Team Lead Experience: 3+ yearsJob Type: Full- TimeMode of Work: Work from OfficeLocation: Himayath Nagar, HyderabadRequired skills & experience ·       3–5 years of client success / customer experience /

  • Client Delight Team Lead

    4 days ago

    Hyderabad, India Savart Full time

    Client Delight Team Lead Experience: 3+ years  Job Type: Full- TimeMode of Work: Work from OfficeLocation: Himayath Nagar, HyderabadRequired skills & experience · 3–5 years of client success / customer experience /

  • Client Delight Team Lead

    3 days ago

    Hyderabad, India Savart Full time

    Client Delight Team Lead Experience: 3+ years  Job Type: Full- TimeMode of Work: Work from OfficeLocation: Himayath Nagar, HyderabadRequired skills & experience · 3–5 years of client success / customer experience /

  • Client Delight Team Lead

    1 week ago

    Hyderabad, India Savart Full time

    Client Delight Team Lead Experience: 3+ years  Job Type: Full- Time Mode of Work: Work from Office Location: Himayath Nagar, Hyderabad Required skills & experience · 3–5 years of client success / customer experience /

  • Client Delight Team Lead

    3 days ago

    Hyderabad, India Savart Full time

    Client Delight Team Lead Experience: 3+ years  Job Type: Full- TimeMode of Work: Work from OfficeLocation: Himayath Nagar, HyderabadRequired skills & experience · 3–5 years of client success / customer experience / account management experience, ideally in fintech or wealth management· Prior experience in leading or mentoring a team while also handling...

  • Client Delight Team Lead

    1 week ago

    Hyderabad, India Savart Full time

    Client Delight Team LeadExperience: 3+ yearsJob Type: Full- TimeMode of Work: Work from OfficeLocation: Himayath Nagar, HyderabadRequired skills & experience· 3–5 years of client success / customer experience /

  • Client Delight Team Lead

    4 days ago

    Hyderabad, India Savart Full time

    Client Delight Team LeadExperience: 3+ yearsJob Type: Full- TimeMode of Work: Work from OfficeLocation: Himayath Nagar, HyderabadRequired skills & experience· 3–5 years of client success / customer experience /

  • Client Delight Team Lead

    2 weeks ago

    Hyderabad, India Savart Full time

    Client Delight Team Lead Experience: 3+ years Job Type: Full- Time Mode of Work: Work from Office Location: Himayath Nagar, Hyderabad Required skills & experience · 3–5 years of client success / customer experience / account management experience, ideally in fintech or wealth management · Prior experience in leading or mentoring a...

  • Client Delight Team Lead

    1 week ago

    Hyderabad, India Savart Full time

    Client Delight Team LeadExperience: 3+ yearsJob Type: Full- TimeMode of Work: Work from OfficeLocation: Himayath Nagar, HyderabadRequired skills & experience· 3–5 years of client success / customer experience / account management experience, ideally in fintech or wealth management· Prior experience in leading or mentoring a team while also...