▷ 3 Days Left: Servicenow Developer

15 hours ago

Hyderabad, India UST Full time
ServiceNow CMDB Data Analyst

Job Description:

The ServiceNow CMDB Data Analyst will be responsible for managing and analyzing Configuration Management Database (CMDB) data in ServiceNow. This role focuses on ensuring the accuracy, completeness, and integrity of CMDB data and involves close collaboration with various stakeholders to optimize CMDB data management and governance processes. The ideal candidate will have a strong background in data analysis, experience in CMDB management, and in-depth knowledge of ServiceNow IT Operations Management (ITOM), including Discovery and Service Mapping.

Key Responsibilities:

- CMDB Data Management & Governance:- Maintain and improve CMDB data quality, accuracy, and completeness.- Develop and implement data governance practices for CMDB to ensure compliance with established standards and policies.- Collaborate with asset and configuration management teams to define and enforce CI (Configuration Item) data model standards.- Data Analysis & Reporting:- Analyze CMDB data to identify inconsistencies, gaps, and opportunities for optimization.- Generate and deliver periodic reports and dashboards on CMDB health, completeness, and accuracy.- Utilize ServiceNow reporting tools to create customized dashboards for monitoring key CMDB metrics.- ServiceNow CMDB Operations:- Support ServiceNow Discovery and Service Mapping processes, ensuring that CI relationships are accurately mapped and maintained.- Work closely with ServiceNow administrators and developers to optimize Discovery rules, event management, and data synchronization.- Develop and manage CMDB health metrics and alerts within ServiceNow to monitor CI data quality and lifecycle management.- Stakeholder Collaboration and Continuous Improvement.

Required Skills & Qualifications:

Technical Skills:

- ServiceNow Knowledge:- Strong experience with ServiceNow CMDB, ITOM, ITSM, and Asset Management modules.- Proficiency in ServiceNow Discovery and Service Mapping processes, including setup and tuning of Discovery rules, probes, and sensors.- Familiarity with ServiceNow’s CI data model, including Hardware, Software, Network, and Cloud-based CIs.- Experience with Service Graph Connectors, specifically for CMDB data integrations.- Hands-on experience in managing data within ServiceNow’s Configuration Management Database (CMDB), including CMDB Health and CI Lifecycle Management.- Data Analysis & Management:- Proficient in data analysis and quality management, including identifying and resolving data discrepancies and issues.- Strong skills in data governance practices, specifically focused on configuration item (CI) data.- Experience with data reporting and visualization using ServiceNow dashboards, Performance Analytics, or other reporting tools.- Proficiency in SQL, Excel, or other data manipulation tools for detailed data analysis and reporting.- Scripting and Automation:- Basic scripting skills in JavaScript or other ServiceNow-supported languages.- Experience with automation in ServiceNow (e.g., using Flow Designer, business rules, or scripting).- Integration Knowledge:- Understanding of API-based data integrations between ServiceNow and third-party systems.- Familiarity with REST/SOAP APIs for CMDB data ingestion and synchronization with external tools.

ServiceNow Certifications:

- Mandatory:- ServiceNow Certified System Administrator (CSA)- Preferred:- ServiceNow Certified Implementation Specialist - CMDB- ServiceNow Certified Implementation Specialist - Discovery- ITIL Foundation Certification

Soft Skills:

- Strong analytical and problem-solving skills, with attention to detail.- Excellent communication and presentation skills to interact with technical and non-technical stakeholders.- Ability to work independently, prioritize tasks effectively, and manage multiple priorities.- Familiarity with ITIL processes and principles.

Preferred Experience:

- 5+ Years of experience on ServiceNow Platform with 3+ years of experience working with ServiceNow CMDB, Discovery, and Service Mapping.- Background in IT Service Management (ITSM), particularly in Configuration and Asset Management.- Experience working in a large-scale enterprise environment with complex CMDB requirements.

  • ServiceNow Developer

    3 weeks ago

    Hyderabad, Telangana, India ServiceNow Full time

    Job Title: ServiceNow Developer - Automation ExpertJob Summary:We are seeking a highly skilled ServiceNow Developer - Automation Expert to join our team. As a key member of our development team, you will be responsible for designing, developing, and implementing automation solutions using ServiceNow platform.Key Responsibilities:Design and develop automation...

  • ServiceNow Developer

    3 weeks ago

    Hyderabad, Telangana, India ServiceNow Full time

    Job Title: ServiceNow Developer - Automation ExpertJob Summary:We are seeking a highly skilled ServiceNow Developer with expertise in automation and AI/ML to join our team. As a ServiceNow Developer - Automation Expert, you will be responsible for building and implementing automation scripts using Gen AI/ML capabilities, identifying and implementing...

  • ServiceNow Product Manager

    3 weeks ago

    Hyderabad, Telangana, India ServiceNow Full time

    Product Manager for ServiceNow PlatformWe are seeking an experienced Product Manager who possesses a deep understanding of how ServiceNow Platform features work. The ideal candidate will have 6-8 years of experience in Product management, with a strong background in ServiceNow platform implementation and optimization. Excellent communication skills, clarity...

  • ServiceNow Product Manager

    3 weeks ago

    Hyderabad, Telangana, India ServiceNow Full time

    Product Manager for ServiceNowWe are seeking an experienced Product Manager to join our team at ServiceNow. The ideal candidate will have a deep understanding of the ServiceNow platform and a proven track record of developing and refining product visions, strategies, and roadmaps.Key Responsibilities:Product Strategy and Enhancement:Develop and refine the...

  • Senior ServiceNow Developer

    3 weeks ago

    Hyderabad, India ServiceNow Full time

    Job DescriptionWhat you get to do in this role:   Build high-quality, clean, scalable and reusable code by enforcing software engineering best practices and processesAutomation is priority for our team – always look for opportunity to automate the monotonous and tedious work . Able to identify the automation areas that involves repetitive...

  • Senior Staff Problem Manager

    4 weeks ago

    Hyderabad, India ServiceNow Full time

    Job DescriptionWhat you get to do in this role: Provide relief and sustainable resolution to issues within our infrastructure. Use your experience in software development, systems engineering and networking to proactively prevent repeatable issues. Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through...

  • ServiceNow Developer

    2 months ago

    hyderabad, India ZeTechno - ServiceNow Premier Partners Full time

    Educational Qualifications and Other required skills: ➢ Bachelor’s/Master’s degree (Computer Science, Information Systems, or any related field) ➢ Good Analytical skills ➢ Good communication and strong interpersonal skills with the ability to work effectively in a cross-functional team ➢ Self-starter, with a demonstrated ability to learn beyond...

  • ServiceNow Developer

    2 months ago

    Hyderabad, India ZeTechno - ServiceNow Premier Partners Full time

    Educational Qualifications and Other required skills:➢ Bachelor’s/Master’s degree (Computer Science, Information Systems, or any related field)➢ Good Analytical skills➢ Good communication and strong interpersonal skills with the ability to work effectively in a cross-functional team➢ Self-starter, with a demonstrated ability to learn beyond...

  • ServiceNow Developer

    2 months ago

    hyderabad, India ZeTechno - ServiceNow Premier Partners Full time

    Educational Qualifications and Other required skills:➢ Bachelor’s/Master’s degree (Computer Science, Information Systems, or any related field)➢ Good Analytical skills➢ Good communication and strong interpersonal skills with the ability to work effectively in a cross-functional team➢ Self-starter, with a demonstrated ability to learn beyond...

  • ServiceNow Developer

    3 weeks ago

    Hyderabad, India ServiceNow Full time

    Job DescriptionWhat you get to do in this role:   Automation is priority for our team – Always search for ways to automate tiresome tasks. Can discover repetitive automation tasks and provide an efficient solution.Build platform automation scripts using GENAI / ML capabilitiesShould be capable in building custom applications from scratch or...

  • Product Manager

    4 weeks ago

    Hyderabad, Telangana, India ServiceNow Full time

    Product Manager - ServiceNow ExpertWe are seeking an experienced Product Manager who possesses a deep understanding of the ServiceNow platform. The ideal candidate will have 6-8 years of experience in Product management, with a strong background in ServiceNow platform implementation and optimization.Key Responsibilities:Product Strategy and...

  • ServiceNow ITSM and HRSD Specialist

    2 weeks ago

    Hyderabad/Bangalore/Mumbai/Pune, India MERGEN CORPORATES PRIVATE LIMITED Full time

    Job Title: ServiceNow DeveloperJob Description:At MERGEN CORPORATES PRIVATE LIMITED, we are seeking a highly skilled ServiceNow Developer to join our team. As a ServiceNow Developer, you will be responsible for implementing, configuring, and maintaining ServiceNow ITSM and HRSD modules to align with our business processes.Key Responsibilities:Implement,...

  • Product Manager

    3 weeks ago

    Hyderabad, Telangana, India ServiceNow Full time

    Job Title: Product Manager - ServiceNow Platform ExpertJob Summary: We are seeking an experienced Product Manager to lead the development and refinement of the product vision, strategy, and roadmap for ServiceNow Platform Features.Key Responsibilities:* Develop and refine the product vision, strategy, and roadmap for ServiceNow Platform Features aligned with...

  • Technical Support Engineer

    5 months ago

    Hyderabad, India ServiceNow Full time

    Job DescriptionWhat you get to do in this role:   In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.A successful candidate will be committed to providing amazing customer...

  • ServiceNow Product Manager

    2 weeks ago

    Hyderabad, Telangana, India ServiceNow Full time

    Product Vision and EnhancementWe're seeking an experienced Product Manager to lead the development and refinement of our ServiceNow platform features, aligning with our organization's business goals. The ideal candidate will have a deep understanding of the ServiceNow platform and 6-8 years of experience in product management.Key Responsibilities:Develop and...

  • Technical Support Engineer

    3 days ago

    Hyderabad, India ServiceNow Full time

    Job DescriptionWhat you get to do in this role:   In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.A successful candidate will be committed to providing amazing customer...

  • ServiceNow Technical Leadership Role

    2 weeks ago

    Hyderabad, Telangana, India ServiceNow Full time

    About the RoleWe are seeking a skilled Technical Lead, Integration and Services to join our DTS - Enterprise Architecture and Integration team. As a Technical Lead, you will be responsible for providing technical guidance to the teams, designing and implementing cutting-edge technology solutions that align with our organization's business objectives.Key...

  • Senior Performance Engineer

    2 months ago

    Hyderabad, India ServiceNow Full time

    Job DescriptionTeam ServiceNow DT Platform Technology Services team of talented and energetic individuals. The team works closely with application developers, product owners and PMO to maintain ServiceNow internal instances. What you get to do in this role:What we’re looking for:Experience with J2EE application servers (Tomcat, WebLogic, WebSphere,...

  • ServiceNow Platform Architect Leader

    2 weeks ago

    Hyderabad/Bangalore/Pune, India Live Connections Full time

    Job Title: Senior ServiceNow ArchitectAt Live Connections, we are looking for a Senior ServiceNow Architect to lead our ServiceNow platform initiatives.Key Responsibilities: Develop and architecture software platforms, products Provide leadership and expert knowledge of ServiceNow application architecture to business and technology teams Manage clients,...

  • ServiceNow ITSM with CMDB

    1 week ago

    Hyderabad, India Tata Consultancy Services Full time

    TCS presents an excellent opportunity for ServiceNow ITSM with CMDBExperience Range : 5-10 yearsLoc – Chennai/ Hyderabad / Kolkata / AhmedabadInterested Candidates Please do Apply ! :)Regards,John BobitTalent Acquisition Group| TCS Bangalore