WALKIN - Hiring for Quality Analyst - BPO & International Voice Process Background - 16th, 17th & 18
4 weeks ago
NOTE: *QUALITY ANALYST - BPO \ INTERNATIONAL VOICE PROCESS BACKGROUND MUST*
Interview Venue : HCL Tech Gate 1, Tower 3 Ground floor Cafe 1,
Elcot Sez, Sholinganallur, Chennai – 600119.
Interview Timing: 10.30am to 4pm
Shift : US Shift
EXP : 2 - 7 Yrs
Work Location : Chennai, Navalur / Ambattur
Cab Facility - Yes
ROLES & RESPONSIBILITY:
Doing Transaction Monitoring and providing insights for business leading lagging areas.
Accountable for planning, monitoring, auditing, delivery of quality assurance information, communication and reporting regarding individuals or group allocated, in different sub-processes/process results.
Assist in developing, creating, and implementing quality processes and procedures, and making recommendations for process enhancements.
Conduct the quality assurance and reporting processes to ensure assessment of correct accuracy levels of employee and process performance.
Understand Sample Size calculation and distribution approach and execute
Participation in all the Calibration Sessions (internal / External)
Identify the training needs of the associates or improvement opportunities basis gaps identified.
Provide timely and detailed feedback and coaching on opportunity areas arising out of the audits done
To provide data to operations for quality related PIP (Process Improvement Plan) progression
Participate in Operations/business Team Huddles and relevant client interactions (as applicable). Lead Quality related topics in such huddles.
To conduct weekly performance update (WPU) covering the latest process updates.
Perform other duties as assigned - perform Transaction processing/handle calls (Production tasks) for allocated period or on need basis.
Candidate should bring 2 copies of updated resume.
Contact Person : HR - Sivashankari
Thanks & Regards
Sivashankari M
Executive HR
hcltech.com
-
Delhi, India HCLTech Full timeMega Walkin drive for QUALITY ANALYST (BPO \ International Voice Process Background) - 16th, 17th & 18th Apr 2024.NOTE: *QUALITY ANALYST - BPO \ INTERNATIONAL VOICE PROCESS BACKGROUND MUST*Interview Venue :HCL Tech Gate 1, Tower 3 Ground floor Cafe 1,Elcot Sez, Sholinganallur, Chennai – 600119.Interview Timing:10.30am to 4pmShift: US ShiftEXP: 2 - 7...
-
Delhi, India HCLTech Full timeWALK - IN for EXPERIENCED - / OTC / ORDER MANAGEMENT / PROCUREMENT - Retail BackgroundContact Person - HR: SivashankariHCL hiring - EXPERIENCED 16th, 17th & 18th April 2024 - OTC / ORDER MANAGEMENT / Procurement - Retail Background @ Sholinganallur ELCOT campus.Work Location: Sholinganallur ELCOT Chennai.Interview Mode :Face to FaceInterviewTime :11:00...
-
delhi, India HCLTech Full timeWALK - IN for EXPERIENCED - / OTC / ORDER MANAGEMENT / PROCUREMENT - Retail BackgroundContact Person - HR: SivashankariHCL hiring - EXPERIENCED 16th, 17th & 18th April 2024 - OTC / ORDER MANAGEMENT / Procurement - Retail Background @ Sholinganallur ELCOT campus.Work Location: Sholinganallur ELCOT Chennai.Interview Mode : Face to Face InterviewTime : ...
-
International BPO
4 weeks ago
Delhi, India Workis Solution Full timeJob Openings for 5 International BPO Jobs for Freshers in Gurgaon,Delhi,Faridabad,BPO Executive,International BPO,Financial Services, having Educational qualification of : Higher Secondary, Other Bachelor Degree with Good knowledge in outbound calling,International Call Center,Voice Process,Inbound, BPO Executive,International BPO,Financial Services...
-
Mega International Voice Process
3 days ago
New Delhi, India Ishmeet Consultant Full timeFrom 1 to 5 year(s) of experience - ₹ 1,00,000 - 3,25,000 P.A. - New Delhi, Gurgaon/Gurugram**Roles and Responsibilities** Hiring For International Voice Process Any Grad / UG with min 1 Yr of exp can apply 5 Days Working || 2 Off's DAY SHIFT Location: - Gurgaon Salary: - 26k inhand Call & Whatsapp HR Chand **Perks and Benefits** Key Skills -...
-
International Bpo Trainer
4 weeks ago
Delhi, Delhi, India Vighnaharta Screening Pvt. Ltd. Full timeWe are Hiring for the **International BPO Trainer & Quality Anaylist** **Industries : BPO** **Role : Trainer & QA** **Salary: 17K-35K+incentive** **Job Timing : 5:30Am-2:30Pm** **Experience : 1+ Year** **Gender : Male & Female** **Job Location: Saket** **Hiring Zone : South Delhi** Contact Person **(8800962524) Deepak Hr** **Job Types**:...
-
Quality Analyst
4 weeks ago
delhi, India iEnergizer Full timeHiring – Quality Analyst for US banking voice processJob descriptionRole and Key Responsibilities:Job descriptionQuality Analyst (US Banking Voice/ non Voice process) Monitors, evaluates and audits inboundMeet departmental productivity requirementsParticipate in calibration and call listening sessions with Quality staff, Delivery, and clients to ensure...
-
Delhi, India TRIBIZ INDIA Full timeBulk Hiring for Experienced and Freshers International voice process The details are as follows Graduate/Undergraduate Freshers/Experienced Job location/ Delhi Must have Excellent Communication skills. Salary Upto 25k Fixed Day Shift(05:30 Am to 3:00 Pm) 5.5 days Working Cab faclity + Travel Allowance PROCESS OF SELECTION: WALKIN INTERVIEW 05-09...
-
Hiring for Bpo Hindi Voice Non-voice Process
5 days ago
Dilshad Garden, Delhi, Delhi, India MARUTI WIND LIMITED Full timewe are looking for an imaginative individual with good people skills to interact with our clients. We are hiring for CCE profile for our Premium Voice process, where your job will require interacting with customers over the Call.we are looking for an imaginative individual with good people skills to interact with our clients. We are hiring for CCE profile...
-
Hiring Fresher for Blended Process
6 days ago
New Delhi, India Ishmeet Consultant Full timeFrom 0 to 5 year(s) of experience - ₹ 1,75,000 - 4,00,000 P.A. - New Delhi, Gurgaon/Gurugram, Delhi / NCR**Roles and Responsibilities** Greetings From Ishmeet Consultant !!Hiring Fresher for Top International Brands Salary Upto: - 25k + incentives **Perks and Benefits** Key Skills - grad fresher - voiceday shiftfresherTechnical SupporttraineeUK...
-
Chat Process Fresher
2 days ago
Ghazipur, Delhi, Delhi, India Renoro infracon private limited Full time**NOTE- Age Limit 18 to 32 Years** Hiring for Chat and voice sales* *Only immediate joiners* *Interview can be Walkin* *Only Good communication* *Salary 15k -20k CTC* *Plus unlimited incentives* *Day shifts* *6 days working* **Age upto 32** **Job Types**: Full-time, Fresher Pay: ₹18,000.00 - ₹27,000.00 per month **Benefits**: - Leave...
-
Dwarka, Delhi, Delhi, India MARUTI WIND LIMITED Full timewe are looking for an imaginative individual with good people skills to interact with our clients. We are hiring for CCE profile for our Premium Voice process, where your job will require interacting with customers over the Call.we are looking for an imaginative individual with good people skills to interact with our clients. We are hiring for CCE profile...
-
Chat Process Fresher
4 weeks ago
Sarai Rohilla, Delhi, Delhi, India Renoro infracon private limited Full time**NOTE- Age Limit 18 to 32 Years** Hiring for Chat and voice sales* *Only immediate joiners* *Interview can be Walkin* *Only Good communication* *Salary 14k -23k CTC* *Plus unlimited incentives* *Day shifts* *6 days working* **Age upto 32** **Job Types**: Full-time, Fresher **Salary**: ₹18,000.00 - ₹21,000.00 per month **Benefits**: - Leave...
-
new delhi, India Talent Advisors Full timeResponsibility: Candidate have to attend inbound and outbound calls of UK and US customers. In chat process solve the quires of customer using chat. Handle all the Emails and Chat of UK and US customers and solve the problems. Voice Process Chat Process Email and Chat Process Required Qualifications : Graduate candidates with minimum 1 Year...
-
Laxmi Nagar, Delhi, Delhi, India MARUTI WIND LIMITED Full timewe are looking for an imaginative individual with good people skills to interact with our clients. We are hiring for CCE profile for our Premium Voice process, where your job will require interacting with customers over the Call.we are looking for an imaginative individual with good people skills to interact with our clients. We are hiring for CCE profile...
-
Us Sales Executive
6 days ago
Delhi, Delhi, India Insta Infotech Full timeResponsibilities: - Make outbound calls to customers - Meet department productivity and quality standards - Ability to handle high volume calls - Strive to achieve a first call resolution - Responsible for corresponding with customers **Requirements**: - 1 or more years of Call Center experience required. - Excellent negotiation skills & Communication...
-
Chat Process Fresher
4 weeks ago
Ramesh Nagar H.O, Delhi, Delhi, India Renoro infracon private limited Full time**NOTE- Age Limit 18 to 32 Years** Hiring for Chat and voice sales* *Only immediate joiners* *Interview can be Walkin* *Only Good communication* *Salary 25k -30k CTC* *Plus unlimited incentives* *Day shifts* *6 days working* **Age upto 32** **Job Types**: Full-time, Fresher **Salary**: ₹18,000.00 - ₹27,000.00 per month **Benefits**: - Leave...
-
Bpo Voice Process
5 days ago
Delhi, India Kalp Solutions Full timeAbout Us: **Kalp Solutions** is one of the leading HR consulting firm situated at **Uttam Nagar East.** We provide Job opportunities to skilled young professional for both IT and Non-IT roles. We are scouting for graduates from International voice process or International sales process who want to change their career from night shifts to day shift and build...
-
Bpo Voice Process
6 days ago
New Delhi, India TYKE TECHNOLOGIES PRIVATE LIMITED Full timeMust possess excellent English communication & presentation skills, and be able to communicate professionally with the team and the management. - Should have good experience in BPO/Call Centre (Outbound) calling. - A high degree of accuracy and attention to detail is preferrable. - Team player with positive inter-personal skills. - Proven ability to work...
-
Process Engineer
7 days ago
New Delhi, India RECEX Full timeJobDescription: Process Design andrelated Utility calculation. P andIDs Should have experience in Basic and amp;Detail Engineering for Capacity analysis Sizing and selection ofequipment. Project Procurementexperience. Project Management in thePharmaceutical domain PFDsPreparation of Equipment list and amp; Equipment Layout drawing forthe plant. URS...