Product Specialist Trainee

6 days ago

Chennai, India Datazoic Machines Full time

Product Specialist Trainee (MBA freshers Batch only)

Datazoic is an innovative FinTech growth stage startup that is disrupting the traditional passive way Wall Street Capital market firms perceive data and instead empowering these firms with powerful, actionable data analytics for intelligent real-time decision-making.
Datazoics flagship product, Prism, is a one-stop shop for all of your data where CRM meets
Business Intelligence and Business Intelligence meets AI and where AI drives CRM.

Prism is a CRM/Predictive Analytic platform designed for full service Investment Banks and Asset Management firms. Its user base extends to over 1500 users across multiple large Wall Street sell-side firms. Prism caters to the needs of Research Analysts, Institutional Sales, Traders, Corporate Access teams, Investment Bankers and Wealth Management professionals.

Our employees are our greatest asset. It is only with the determination, dedication and
customer obsession of our employees that we can serve our clients, generate long-term value for our shareholders and contribute to the broader public.As a Product Specialist Trainee at Datazoic, you will be the bridge between our clients' needs and our product offerings. In this role, you will work closely with internal teams to ensure optimal product delivery and customer satisfaction. This position offers a unique opportunity to gain hands-on experience and develop expertise in product management.

Key Responsibilities
Product Knowledge: Immerse yourself in our business domain and products. Develop a
deep understanding of how our solutions address customer challenges and stay
updated on product features and benefits.
Customer Support: Serve as a key resource for customers and internal teams by
handling product-related inquiries, troubleshooting issues, and collecting valuable
feedback. Act as an escalation point beyond the service desk team.
Product Development: Collaborate with the Product Management team to refine and
enhance products. Assist in drafting product specifications, coordinating testing
phases, and evaluating product performance.
Documentation: Contribute to the creation and maintenance of comprehensive
product documentation, including user guides, technical specifications, and training
materials.
Cross-functional Collaboration: Work effectively with departments such as Quality
Assurance, Product Development, Customer Success, and the Service Desk team to
ensure seamless product launches and alignment across functions

Qualifications
Education: MBA with a specialized in Business Analysis or Finance preferred.
Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Basic knowledge
of product management principles is advantageous.
Communication: Exceptional written and verbal communication skills, with the ability
to articulate complex information clearly and effectively.
Work Environment: Willingness to work from the office and collaborate closely with
team members on-site.

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