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Product Specialist

4 weeks ago

Chennai, India Minuscule Technologies Full time

Job Title: Product Specialist - Trainee (Must have strong communication skill in English and Hindi)

Location: Chennai - WFO

Job Type: Full-time / Permanent

Experience: Fresher

Company Overview:

Cryotos, the flagship SaaS product of PiqoTech Solutions (a subsidiary of Minuscule Technologies), is one of the fastest-growing platforms in the CMMS (Computerized Maintenance Management System) space. We are redefining the future of maintenance and facility management through our intuitive, mobile-first, and customer-centric solutions.

Why Join Us?

This is more than just a job — it's an opportunity to learn, grow, and make a real impact. As a Product Specialist - Trainee, you'll gain hands-on experience working with a cutting-edge SaaS product, collaborate with cross-functional teams, and develop both your technical and customer-facing skillsets.

We believe in investing in talent, and this role serves as a launchpad for those looking to build a rewarding career in product management, customer success, or pre-sales consulting.

What You'll Be Doing:


• Develop an in-depth understanding of Cryotos CMMS — from features and use cases to industry applications.


• Conduct engaging, personalized product demos that show prospects how Cryotos solves their specific challenges.


• Work closely with the technical and sales teams to understand customer requirements and craft solutions that align with their goals.


• Support new customers through a smooth onboarding process, ensuring high adoption and satisfaction.
• Act as a trusted advisor, capturing feedback and sharing valuable insights with product and business teams.


• Maintain detailed records of customer interactions to improve onboarding and product experience.


• Build and nurture long-term customer relationships that foster loyalty and value creation.

What You'll Learn


• The inner workings of a fast-growing SaaS product in the B2B tech space.


• Real-world problem-solving skills in maintenance and facility management.


• Effective customer communication strategies across demos, onboarding, and support.


• How to work cross-functionally with sales, tech, and product teams in a collaborative, agile setup.


• Deep understanding of business workflows, user behavior, and digital transformation trends in enterprise environments.

Perks & Benefits


• Continuous learning with mentorship from experienced professionals


• Exposure to real-world customer engagements and industry use cases


• Open culture with room for ideas, innovation, and career path discovery


• Opportunities to evolve into Product Consultant, Customer Success roles