Workforce Management Analyst

"Looking for WFM schedulers, with IEX experience and can join within 45Days". In keen, please send an email to "radhika.gupta1@teleperformance.com".The responsibilities for the position include:Schedule Creation:• Develop employee schedules based on forecasted workloads, service level targets, and productivity requirements• Consider factors such as call...

"Looking for WFM schedulers, with IEX experience and can join within 45Days". In keen, please send an email to "radhika.gupta1@teleperformance.com".The responsibilities for the position include:Schedule Creation:• Develop employee schedules based on forecasted workloads, service level targets, and productivity requirements• Consider factors such as call...

"Looking for WFM schedulers, with IEX experience and can join within 45Days". In keen, please send an email to "radhika.gupta1@teleperformance.com".The responsibilities for the position include:Schedule Creation:• Develop employee schedules based on forecasted workloads, service level targets, and productivity requirements• Consider factors such as call...

"Looking for WFM schedulers, with IEX experience and can join within 45Days". In keen, please send an email to " ". The responsibilities for the position include: Schedule Creation: • Develop employee schedules based on forecasted workloads, service level targets, and productivity requirements • Consider factors such as call volumes, customer demand...

"Looking for WFM schedulers, with IEX experience and can join within 45Days". In keen, please send an email to "radhika.gupta1@teleperformance.com".The responsibilities for the position include:Schedule Creation:• Develop employee schedules based on forecasted workloads, service level targets, and productivity requirements• Consider factors such as call...

Workforce Planning Analyst (Gurgaon) As a Workforce Planning Analyst, you will be responsible for handling performance of products/ queues/ channels and finding improvement opportunities using statistical data mining and visualization techniques. Your role will include collaborating with internal partners. You would work with the teams to analyze...

Workforce Planning Analyst (Gurgaon)As a Workforce Planning Analyst, you will be responsible for handling performance of products/ queues/ channels and finding improvement opportunities using statistical data mining and visualization techniques. Your role will include collaborating with internal partners. You would work with the teams to analyze forecast...

Workforce Planning Analyst (Gurgaon)As a Workforce Planning Analyst, you will be responsible for handling performance of products/ queues/ channels and finding improvement opportunities using statistical data mining and visualization techniques. Your role will include collaborating with internal partners. You would work with the teams to analyze forecast...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

Senior Workforce Planning Analyst (Forecasting)Passionate about a rare opportunity to help craft the future of customer service in travel?  Expedia Group is one of the top consumer e-commerce businesses and the largest online travel service in the world.    We are searching for an experienced analyst to join our Traveler and Partner Service Platform...

Senior Workforce Planning Analyst (Forecasting) Passionate about a rare opportunity to help craft the future of customer service in travel?  Expedia Group is one of the top consumer e-commerce businesses and the largest online travel service in the world.     We are searching for an experienced analyst to join our Traveler and Partner Service...

Senior Workforce Planning Analyst (Forecasting) Passionate about a rare opportunity to help craft the future of customer service in travel?  Expedia Group is one of the top consumer e-commerce businesses and the largest online travel service in the world.     We are searching for an experienced analyst to join our Traveler and Partner Service...

Senior Workforce Planning Analyst (Forecasting)Passionate about a rare opportunity to help craft the future of customer service in travel?  Expedia Group is one of the top consumer e-commerce businesses and the largest online travel service in the world.    We are searching for an experienced analyst to join our Traveler and Partner Service Platform...

Monitor Real Time Queues, manage skilling to align manpower to incoming volumes & planned schedules, manage & approve exceptions, offer OT & VTO as needed, to ensure that the Service Levels are met.1-2 Years of experience in Realtime Analyst with good communication skillsBasic understanding of Telephony, good analytical skills and knowledge of any WFM...

Monitor Real Time Queues, manage skilling to align manpower to incoming volumes & planned schedules, manage & approve exceptions, offer OT & VTO as needed, to ensure that the Service Levels are met.1-2 Years of experience in Realtime Analyst with good communication skillsBasic understanding of Telephony, good analytical skills and knowledge of any WFM...

Role Purpose Leading a team for performing data analysis and reporting statistical reports and key trends as support for business decisions. Daily, Month end and Quarter end Report generation, PPTs, in-depth and accurate data analysis. Developed various dashboards and reports using Excel, VBA and Power BI. Do BAU reports Release all daily BAU reports after...

Role Purpose Leading a team for performing data analysis and reporting statistical reports and key trends as support for business decisions. Daily, Month end and Quarter end Report generation, PPTs, in-depth and accurate data analysis. Developed various dashboards and reports using Excel, VBA and Power BI. Do BAU reports Release all daily BAU reports...