
Team Leader Transport( BPO )
1 day ago
Job Title: Team Leader – Transport (Night Shift)
Department: Administration / Transport
Location:Noida
Shift: Night Shift
Reports To: Transport Manager / Admin Manager
Job Summary:
We are seeking a proactive and experienced Team Leader – Transport to manage and coordinate night shift employee transportation operations. The ideal candidate should have prior experience in a BPO or ITES environment, managing large volumes of employee transport and ensuring safe, timely, and efficient travel arrangements.
Key Responsibilities:
- Supervise and manage night shift transport operations for employee pick-ups and drops.
- Monitor and manage fleet movement through transport management systems (TMS).
- Coordinate with vendors and drivers to ensure vehicle availability as per shift schedules.
- Handle real-time escalations, delays, or breakdowns, ensuring minimal impact on employee travel.
- Ensure compliance with company safety and security policies, especially for female employees.
- Maintain daily logs, route plans, and shift rosters; generate MIS reports and transport metrics.
- Work closely with the facilities/security team for smooth shift transitions.
- Conduct audits and spot checks on vehicle hygiene, driver behavior, and GPS compliance.
- Train and guide transport coordinators or associates during the night shift.
- Liaise with employees and address grievances or complaints professionally.
- Ensure adherence to SLAs and company transport policies.
Job Types: Full-time, Permanent
Pay: ₹50, ₹67,000.00 per month
Work Location: In person
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