Barista

3 weeks ago

Gurugram, India Fraterniti Foods Pvt Ltd Full time

Job Summary:

The Barista is responsible for preparing and serving a variety of coffee and beverage items to guests in a professional and friendly manner. This role includes handling coffee equipment, maintaining cleanliness of the workstation, and delivering excellent customer service to ensure guest satisfaction.

Key Responsibilities:

  • Prepare and serve coffee beverages (espresso, cappuccino, latte, cold brews, etc.) and teas according to recipes and quality standards.
  • Operate coffee machines, grinders, blenders, and other beverage equipment efficiently and safely.
  • Provide outstanding customer service by greeting guests, taking orders, and making recommendations.
  • Ensure the workstation, machines, and utensils are clean and sanitized at all times.
  • Follow standard operating procedures (SOPs) for drink preparation and presentation.
  • Handle payments, issue receipts, and maintain cash register accuracy (if applicable).
  • Stock and replenish inventory items such as coffee beans, milk, syrups, cups, and napkins.
  • Follow hygiene, health, and safety standards (including HACCP and food safety protocols).
  • Assist in opening and closing duties, including cleaning and restocking.
  • Handle guest complaints or concerns professionally and report them to the supervisor when necessary.

Requirements:

  • Previous barista experience preferred (1+ year) but not mandatory for entry-level roles.
  • Knowledge of different coffee brewing methods and equipment.
  • Excellent customer service and communication skills.
  • Good personal hygiene and grooming.
  • Ability to work in a fast-paced environment and multitask.
  • Attention to detail and passion for coffee.
  • Flexibility to work shifts, weekends, and holidays.

Job Type: Full-time

Pay: ₹23, ₹25,000.00 per month

Work Location: In person

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