Frozen Fun

4 weeks ago


Gurugram, India Nexthire Full time

Role: Head Barista

About the job Frozen Fun is a premium gelato brand operating in Delhi-NCR & Mumbai with 13 outlets and an online presence across major platforms. We are looking to hire a Head Barista who can drive coffee sales at our outlets and train and audit the staff regularly.

Key Responsibilities:

  •  Prepare a wide range of hot and cold beverages including espresso, cappuccino, latte art, and specialty drinks
  • Maintain the highest standards of cleanliness and hygiene across the bar and prep areas
  • Manage opening and closing duties, ensuring readiness and cleanliness of the café
  • Train, support, and guide junior staff and new hires in beverage preparation and customer handling
  • Monitor inventory and assist in ordering supplies as needed
  • Handle customer inquiries and complaints with professionalism and a solution-oriented approach
  • Ensure consistent quality and presentation of all products
  • Uphold health, safety, and sanitation guidelines in accordance with local regulations
  • Contribute to creating a warm, welcoming atmosphere for guests
  • Suggest menu improvements and seasonal beverage ideas based on customer preferences and trends 

Qualifications & Skills:

  • Minimum 5 years of hands-on barista experience in a busy café or coffee shop
  • Proficient in using commercial espresso machines, grinders, and brewing equipment
  • Strong understanding of coffee origins, brewing techniques, and flavor profiles
  • Proven ability in customer service, multitasking, and teamwork
  • Excellent communication and interpersonal skills
  • Ability to work flexible shifts including weekends and holidays
  • Passionate about coffee and always eager to learn and improve 

Preferred Qualifications:

  • Certification in Barista training or hospitality management
  • Experience in POS and café operations software
  • Basic latte art skills (advanced preferred)
  • Leadership experience or interest in a future supervisory role