Client Servicing Executive

23 hours ago

Panchkula, India Partners Advertising Full time

Key Responsibilities:

a. Client Relationship Management

  • Act as the primary point of contact between clients and internal teams.
  • Maintain strong, long-term relationships with existing clients.
  • Regularly communicate with clients to understand their needs, expectations, and feedback.

b. Campaign Coordination

  • Liaise between creative, performance, social media, and content teams to ensure deliverables are met.
  • Monitor project timelines and ensure all campaigns go live as per schedule.
  • Track project progress using tools such as Trello, Asana, or Excel trackers.

c. Briefing & Documentation

  • Draft and share clear, structured briefs with internal teams based on client requirements.
  • Document meeting minutes, campaign changes, and approvals for all communication.

d. Reporting & Performance Reviews

  • Share weekly/monthly campaign reports and performance summaries with clients.
  • Coordinate with the analytics or performance team to extract and interpret data.

e. Issue Resolution

  • Handle queries, complaints, or escalations from clients with a solution-focused approach.
  • Proactively communicate delays or challenges and manage client expectations effectively.

f. Upselling & Account Growth

  • Identify opportunities to upsell digital services (SEO, SEM, social media, etc.) based on client needs.
  • Work closely with the business development team to renew or expand retainers.

Key Skills & Competencies:

  • Strong verbal and written communication
  • Excellent time and stakeholder management
  • Attention to detail and process orientation
  • Familiarity with digital marketing concepts (SEO, PPC, Meta Ads, Email Marketing, etc.)
  • Basic understanding of creative workflows and digital media metrics
  • Proficiency in MS Office, Google Workspace, and project management tools

Qualifications:

  • Bachelor's degree in Marketing, Mass Communication, or related fields
  • 1–3 years of experience in client servicing or account management in a digital or advertising agency preferred

Other Requirements:

  • Ability to multitask and manage multiple clients simultaneously
  • Comfortable working in a fast-paced, deadline-driven environment
  • Team player with a positive attitude.

Job Types: Full-time, Permanent

Pay: From ₹25,000.00 per month

Benefits:

  • Leave encashment

Work Location: In person

Speak with the employer

  • Client Servicing Executive

    6 days ago

    Panchkula, India Raga Advertisers Pvt. Ltd. Full time

    **Responsibilities**: - Identifying and resolving client queries - Maintaining a detailed and accurate record of all client details and communications - Building and maintaining long-lasting business relationships with clients - Ensuring to respond to client queries in a professional and timely manner - Assisting in the hiring process and providing...

  • Client Servicing Executive

    3 weeks ago

    Panchkula, Haryana, India Partners Advertising Full time

    Key Responsibilities a Client Relationship Management Act as the primary point of contact between clients and internal teams Maintain strong long-term relationships with existing clients Regularly communicate with clients to understand their needs expectations and feedback b Campaign Coordination Liaise between creative performance ...

  • Client Servicing Executive

    2 weeks ago

    Panchkula, Haryana, India Partners Advertising Full time ₹ 25,000 - ₹ 3,00,000 per year

    Key Responsibilities:a. Client Relationship ManagementAct as the primary point of contact between clients and internal teams.Maintain strong, long-term relationships with existing clients.Regularly communicate with clients to understand their needs, expectations, and feedback.b. Campaign CoordinationLiaise between creative, performance, social media, and...

  • Client Service Executive

    2 weeks ago

    Panchkula, Haryana, India INFO TECH SOLUTIONS Full time

    Job Summary Greetings from Arindam Software Solutions India Pvt Ltd We have several opening in the US Client Services Team Any Graduate is eligible to apply for this job Roles and Responsibilities 1 Perform job and task analysis to document job requirements and objectives 2 Develop and update job descriptions and job specifications 3...

  • Client Service Executive

    2 weeks ago

    Panchkula, Haryana, India INFO TECH SOLUTIONS Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Job SummaryGreetings from Arindam Software Solutions (India) Pvt. Ltd. We have several opening in the US Client Services Team. Any Graduate is eligible to apply for this job.Roles and ResponsibilitiesPerform job and task analysis to document job requirements and objectives.Develop and update job descriptions and job specifications.Screen candidate's resumes...

  • Client Service Executive

    22 hours ago

    Panchkula, India INFO TECH SOLUTIONS Full time

    Job Summary Greetings from Arindam Software Solutions (India) Pvt. Ltd. We have several opening in the US Client Services Team. Any Graduate is eligible to apply for this job. Roles and Responsibilities Perform job and task analysis to document job requirements and objectives. Develop and update job descriptions and job specifications. Screen candidate's...

  • Client Services Executive(Fresher

    2 weeks ago

    Panchkula, Haryana, India INFO TECH SOLUTIONS Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Job SummaryGreetings from Arindam Software Solutions (India) Pvt. Ltd. We have several opening in the US Client Services Team. Any Graduate is eligible to apply for this job.Roles and ResponsibilitiesPerform job and task analysis to document job requirements and objectives.Develop and update job descriptions and job specifications.Screen candidate's resumes...

  • Client Relationship Executive

    2 weeks ago

    Panchkula, India Webomaze Technologies Full time

    **Job description**: - Building long-term relationships with key clients. - Addressing customer concerns and complaints. - Creating sales plans to generate revenue. - Build relationships with key employees among customers - Create plans to address clients’ business needs - Advise clients on creating profitable processes - Schedule regular meetings with...

  • Client Relationship Executive

    2 weeks ago

    Panchkula, India EUROCERT INSPECTION SERVICES PVT.LTD. Full time

    Key Responsibilities: 2. Identify new business opportunities with existing clients and develop strategies to pursue them. 3. Conduct regular client meetings to understand their needs, provide solutions, and ensure client satisfaction. 4. Develop and maintain a thorough understanding of our products/services and industry trends. 5. Identify and mitigate...

  • Client Relationship Executive

    2 weeks ago

    Panchkula Gurukul, India ABA Infotech Pvt. Ltd. Full time

    We are looking for freshers (Client Relationship Executive) for IJRDO JOURNAL, Panchkula - Haryana Freshers can apply About the job Key responsibilities: 1. Procuring existing clients through direct contact 2. Negotiating with clients to secure the most attractive prices 3. Conducting quality assurance on all produced documents, including research...