Senior Manager

1 day ago

Bhopal, India Hexaware Technologies Full time

We are looking for an experienced and strategic Senior Manager Operations to oversee and drive the success of e-commerce BPO processes (voice and non-voice) with a large headcount. This role demands a leader with a minimum of one year in a Senior Manager role, managing BPO operations, and possessing deep expertise in managing large-scale operations, operational excellence, client and stakeholder management, strategic planning and execution, and resource and workforce management.

Role & responsibilities

  • Provide strategic leadership and oversight for the e-commerce BPO operations, ensuring efficient and effective delivery of voice and non-voice processes.
  • Drive operational excellence by continuously improving processes, implementing best practices, and fostering a culture of continuous improvement.
  • Manage client relationships and stakeholder expectations, ensuring high levels of customer satisfaction and proactive communication.
  • Develop and execute strategic plans to achieve operational objectives, optimize resource utilization, and drive business growth.
  • Lead and mentor a large team of operations professionals, fostering a collaborative and high-performing work environment.
  • Analyze operational data and metrics to identify areas for improvement and make data-driven decisions.
  • Manage resource allocation, workforce planning, and capacity management to ensure optimal staffing levels and operational efficiency.
  • Collaborate with cross-functional teams, such as IT, HR, and Finance, to align operations with organizational goals and strategies.

Preferred candidate profile

  • Bachelor's degree or equivalent in a relevant field
  • Minimum of 12 years of experience in operations management, with at least one year in a Senior Manager role managing BPO operations
  • Proven track record of leading and managing large-scale operations teams
  • Excellent communication, leadership, and problem-solving skills
  • Experience in the e-commerce industry or related domains

Interested candidates please feel free to share your updated resume to

  • Senior Manager

    2 weeks ago

    Bhopal, Madhya Pradesh, India Ishan Technologies Full time

    - This is a full-time hybrid role for a Senior Manager at Ishan Technologies located in Bhopal with the flexibility for some work from home.- The Senior Manager will oversee daily operations, lead project teams, develop strategic plans, and manage department budgets.- This role requires strong leadership skills, effective communication, and the ability to...

  • Senior Manager

    2 weeks ago

    Bhopal, Madhya Pradesh, India Hexaware Technologies Full time US$ 90,000 - US$ 1,20,000 per year

    We are looking for an experienced and strategic Senior Manager Operations to oversee and drive the success of e-commerce BPO processes (voice and non-voice) with a large headcount. This role demands a leader with a minimum of one year in a Senior Manager role, managing BPO operations, and possessing deep expertise in managing large-scale operations,...

  • Senior Manager

    2 weeks ago

    Bhopal, Madhya Pradesh, India FMCG Company Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    HIRING: Our client, one of India's largest integrated agri-business enterprises with significant presence across every node of the agri value chain and one of the leading domestic players and exporters of numerous agricultural commodities, is looking to hire a Senior Manager / Manager Trading (Grains) at Bhopal, M.P., India. JOB DESCRIPTION:Job Title:...

  • Senior Network Manager

    2 weeks ago

    Bhopal, Madhya Pradesh, India Energasia Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionEnergasia is at the forefront of developing technology and creating business processes for cost-effective solutions for Smart Cities in India. We design wireless smart street light communication systems that can integrate with various outdoor and indoor furniture to wirelessly collect and transmit data. This data can be analyzed to...

  • Senior Inventory Manager

    2 weeks ago

    Bhopal, Madhya Pradesh, India IZI Full time ₹ 7,00,000 per year

    Position Title: Senior Inventory ManagerYears of Experience: 4+ YearWork Model: Work From OfficeLocation: Bhopal (M.P.)About Us: At "IZI", we are revolutionizing the world of consumer drones with cutting-edge technology, innovative design, and a passion for excellence.What are we looking for: We are looking for a skilled Senior Inventory Manager to manage...

  • Senior Manager, Engineering

    6 days ago

    Bhopal, Madhya Pradesh, India Jade Yield Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    Location:Singapore (On-site / Hybrid)Job Description:We are seeking an experienced and visionarySenior Manager, Engineeringto lead our engineering team in Singapore. In this role, you will be responsible for driving engineering excellence, overseeing projects from concept to completion, and ensuring the successful delivery of innovative and high-quality...

  • Senior Manager, Engineering

    1 day ago

    Bhopal, India Jade Yield Full time

    Location:Singapore (On-site / Hybrid) Job Description: We are seeking an experienced and visionarySenior Manager, Engineeringto lead our engineering team in Singapore. In this role, you will be responsible for driving engineering excellence, overseeing projects from concept to completion, and ensuring the successful delivery of innovative and high-quality...

  • Senior Manager

    2 weeks ago

    Bhopal, Madhya Pradesh, India G R INFRAPROJECTS Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Requisition Id:: 5503Department: HR & AdministrationLocation:Madhya Pradesh, INRole PurposeThe role holder is an HR generalist who handles all the HR activities and initiatives/programs at the project site.The Incumbent manages end-to-end administration of areas like recruitment, performance process, learning and development, policy implementation, employee...

  • Senior Manager

    1 day ago

    Bhopal, India G R INFRAPROJECTS Full time

    Requisition Id:: 5503 Department: HR & Administration Location:Madhya Pradesh, IN Role Purpose The role holder is an HR generalist who handles all the HR activities and initiatives/programs at the project site. The Incumbent manages end-to-end administration of areas like recruitment, performance process, learning and development, policy implementation,...

  • Senior Biofuel Operations Manager

    2 weeks ago

    Bhopal, Madhya Pradesh, India beBeeOperations Full time ₹ 25,00,000 - ₹ 30,00,000

    Job Title:Senior Biofuel Operations ManagerAbout the Role:We're seeking an experienced Senior Biofuel Operations Manager to lead the engineering, commissioning, and operations of our biofuel facility.Key Responsibilities:Lead daily plant setup and operations to targets (throughput, yield, methane purity, uptime)Optimize digestion, gas cleanup/upgrading...