Sr. Executive

3 weeks ago

Gurugram, India Kohler Co. Full time
About Us

At Kohler, our mission is to help people live gracious, healthy, and sustainable lives. We believe that empowering our associates is essential to making this vision a reality. That's why we invest in personal and professional growth, encourage collaboration across teams and functions, and offer a comprehensive wellness package that supports the well-being of every team member.

Kohler is an equal opportunity employer. Along with competitive compensation and benefits, we offer something more enduring—a legacy built on bold innovation, creative excellence, and a deep commitment to our people and communities. Learn more about our culture and career opportunities at

Our approach to hiring reflects our commitment to Global Inclusion. We recruit, hire, and promote qualified individuals in all roles without regard to race, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, or disability. If you are an individual with a disability and require reasonable accommodation during the recruitment process, please let your recruiter know so we can support you appropriately.

Sr. Executive - Order Fulfillment

Job Description

Title: Job Description - Sr. Executive -Order Fulfillment at Kohler Co.

Introduction:

At Kohler Co., we are a leading global manufacturer in the plumbing industry, known for our high-quality products, innovative designs, and commitment to customer satisfaction. We are currently seeking a highly motivated and experienced individual to join our team as an Sr. Executive-Order Fulfillment.

Roles & Responsibilities:

  • Responsible to manage End to End Order till delivery cycle for customer orders.
  • Drive Customer service (LOTIF) and Order Ageing metrics to ensure timely solve for customer orders.
  • Resolving Customer queries related to Product availability, Logistics or any concerns faced by customers related to supply chain in a timely manner.
  • Role to ensure hygiene on Customer orders, Customer Master data inconsistencies
  • Responsible for Dashboards, regular root cause analysis in Order Fulfilment.
  • Responsible for Continuous Process improvement opportunities in Order Fulfilment.
  • Mentor team oriented by regions to ensure Order entry till delivery related process and queries are handled.
  • Identifying continuous digitization opportunities enabling ease of order management for customers and process simplification opportunities.

Skills and Knowledge:

  • Minimum 3 years of work experience preferably in Supply chain.
  • Good Analytical and dashboarding skills. Know-how on Analytical tools (Power BI, Tableau etc)
  • Good Knowledge on ERP (SAP) and Associated IT systems
  • Good Communication Skills.

Experience

3 to 5 years

Mandatory Skills

Supply Chain Logistics

Location

Gurugram, Haryana, India

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