CSA (Customer Service Associate)

Address customer concerns or complaints, providing effective solutions and escalating issues as needed. - Process orders, returns, and exchanges. - Provide accurate information about products, services, and policies. - Excellent organizational skills and attention to detail. - Proficiency with customer service software or CRM systems. **Job Types**:...

Role: Customer Service Associate Location: Pune, Maharashtra India Our mission at Amazon is to be Earths most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and thats why youll find we approach things differently here. You wont be asked...

Role: Customer Service AssociateLocation: Pune, Maharashtra IndiaOur mission at Amazon is to be Earths most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and thats why youll find we approach things differently here. You wont be asked to...

Responding to Customer Inquiries: Answering questions about products, services, and processes via various channels. Problem Solving: Identifying the root cause of customer issues and finding solutions. Handling Complaints and Returns: Addressing customer concerns and resolving issues efficiently. Providing Product and Service Information: Offering detailed...

Answering customer inquiries, resolving complaints, and providing product/service information. Problem Resolution: Identifying and resolving customer issues in a timely and efficient manner. Order Processing: Handling customer orders, ensuring accuracy and timely fulfillment. Relationship Management: Building and maintaining positive customer relationships...

Walk-In Drive @ Amazon for Customer Service Associates (Work from Office ) August 28th & 29th | Pune Looking for a career with Amazon? Heres your chance Were hiring for the position of Customer Service Associate B&M Roles through a Walk-in Recruitment Drive. Walk-in Interview Details: Dates: Thursday, August 28th & Friday, August 29th, 2025Time: 9:00 AM to...

Walk-In Drive @ Amazon for Customer Service Associates (Work from Office ) September 4th and 5th | Pune Looking for a career with Amazon? Here is your chance Were hiring for the position of Customer Service Associate B&M Roles through a Walk-in Recruitment Drive. Walk-in Interview Details: Dates: Thursday, September 4th & Friday, September 5th 2025Time: 9:00...

Provide accurate records approximately products, services, and corporation rules to clients. - Assist customers in troubleshooting technical issues and resolving court cases effectively. - Ensure timely and courteous verbal exchanges with customers to hold a fine relationship. - Bachelor’s degree or equivalent experience in an associated field. - Prior...

Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner. Resolve product or service problems by clarifying customer complaints, determining the cause, selecting the best solution, and following up to ensure resolution. Process orders, forms, applications, and requests accurately. Maintain a deep understanding of...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....