Assistant Manager
4 weeks ago
Customer Project Manager
Size and Scope of Role - No. of direct reports
Size and Scope of Role - Total team size
* Responsible for end to end delivery of project goals in circle.* Customer management in circle* Cost management in circle* Qualitiy assurance of services being delivered* Risk management by assuring risk register in maintained and monitored* Adhering to project schedule* Vendor management in circle* Maintaining customer reports and communicationMinimum qualification & experience
Graduation with 4-7 years of relevant experience
Other knowledge/skills
Troubleshooting experience of network, equipment and service level faultsAbility to write and present a comprehensive vulnerability assessment report.Understanding of domain and related technologiesUnderstanding manual testing techniques and methods to gain a better understanding of the environment and reduce false positives/negatives.
Key Responsibilities
Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiencyManage new enhancements/issue resolution.Proactive/Reactive fault management; Incident Management: Customer HandlingIdentify day to day manual activities, repeat tasks and leading the effort to automate them.Circle customer interactions for close coordination of project E2E delivery.100% compliance for OHSQuality AssuranceMonthly AT and WCC sign-off
Technical Competencies
* Good understanding of 4G/5G Technology* Understanding of Transmission equipment* Project Management Knowledge skillsKnowledge / Skills
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