Lead Consultant-Scrum Master

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. 

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.

Inviting applications for the role of Lead Consultant, Scrum Master

 In this role, you will Manage software development projects: You will lead the planning, design, development, testing, and implementation of software applications

Responsibilities 

Responsible for taking large Enterprise Data and Analytics programs from business cases through post-implementation and benefits tracking.

Drive crucial conversations with senior leaders in business and IT to define strategic business cases and measurable benefits.

Drive all PMO activities in coordination with a team of senior technical and non-technical professionals dedicated to the implementation and enablement of company-wide data and analytics platforms. 

Plan, lead and facilitate Agile practices like sprint planning, burn up/burn downs, and cross-functional scrum team dependencies, and create release schedules and related staffing plans. Develop a detailed program execution plan and manage all execution aspects, including program interdependencies, progress metrics, testing, deployment, and enablement. 

Create crisp and complete documentation to facilitate program reviews and the decision-making process at the Steering Committee.

Drive risk mitigation strategies and issue resolution actions with key stakeholders at all levels of the organization. 

Engage and collaborate with all business and IT functions affected by the program, internal and external partners and vendors.

Apply consistency and best practices through program initiation, planning, execution and closing phases, enabling business outcomes and benefits tracking.

Manage one to many scrum teams applying Agile principles, practices, and theory.

Qualifications we seek in you 

Minimum Qualifications / Skills 

Project / program management experience with dedicated to hands-on project management in the application security space.

Knowledge of security frameworks (BSIMM, etc.) and proven experience in managing multiple projects, and programs to improve security capability maturity.

Experience with Agile traits and techniques: Lean design, accommodating changing requirements, iterations, and loop feedback with customer involvement.

Demonstrated ability to drive Steering Committee meetings with executive management with solid experience in decision-making. 

Excellent communication skills, problem-solving, conflict/resolution management, active listening, time management, and interpersonal skills.

Demonstrated consistent ability to lead cross-functional teams and deliver technical solutions while mitigating or removing hurdles/obstacles. 

Has a track record of overcoming project crises.

Ability to be straightforward, articulate well, and have exceptional listening skills. Demonstrated consistent ability to lead cross-functional teams and deliver solutions.

Preferred Qualifications/ Skills 

Scrum Master, SAFe Agile, PMP certification

Knowledge of Change & Incident Management process

Excellent communication and people skills

Bachelor’s degree or equivalent experience in Computer Information Systems (CIS), Management Information Systems (MIS), Computer Science (CS) or related field ITIL. 

Certification or working experience using ITIL SM is a plus.

Experience with Six Sigma methodology is a plus.

Working knowledge of the ServiceNow PPM platform is preferred.

Why join Genpact?

Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation 

Make an impact – Drive change for global enterprises and solve business challenges that matter 

Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities 

Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 

Let’s build tomorrow together. 

---