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RM - Ahmedabad

3 months ago

ahmedabad, India Mspire Ventures Private Limited Full time

JobSummary: The Relationship Manager (RM) will beresponsible for managing and growing the bank's portfolioof clients by providing exceptional customer service understandingclient needs and offering appropriate financial solutions. The RMwill work closely with clients to build longterm relationships andensure their financial goals are met.

KeyResponsibilities:

  • Client RelationshipManagement:

    • Developand maintain strong relationships with existing and potentialclients.
    • Understand clients' financialneeds and provide tailored banking solutions.
    • Conduct regular reviews with clients to assess theirfinancial situation and update their portfolios.

  • Sales andBusiness Development:

    • Identify and pursue new business opportunities to expandthe bank's client base.
    • Crosssellbanking products and services including loans deposits investmentproducts and insurance.
    • Achieve sales targetsand contribute to the bank's overall growthobjectives.

  • Customer Service:

    • Provide exceptional customer service byaddressing client inquiries and resolving issuespromptly.
    • Ensure a high level of clientsatisfaction and retention.
    • Act as the primarypoint of contact for clients ensuring seamless communication andsupport.

  • Financial Advisory:

    • Offer financial advice and planning servicesto clients.
    • Assist clients in making informeddecisions about their financial future.
    • Stayupdated on market trends and banking products to provide relevantadvice.

  • Risk Management andCompliance:

    • Ensureall banking activities comply with regulatory requirements andinternal policies.
    • Conduct due diligence andassess the risk profile of clients.
    • Monitorand manage the credit risk associated with the clientportfolio.

  • Documentation andReporting:

    • Maintainaccurate and uptodate client records in the bank’s CRMsystem.
    • Prepare regular reports on clientinteractions sales activities and performance metrics.
    • Collaborate with internal teams to ensure smoothprocessing of client transactions.

Qualifications:

  • Bachelor’s degree in FinanceBusiness Administration or a related field.
  • Proven experience as a Relationship Manager or in asimilar role within the banking industry.
  • Strong knowledge of banking products financial marketsand investment strategies.
  • Excellentcommunication and interpersonal skills.
  • Strongsales and negotiation skills.
  • Ability toanalyze financial data and provide strategic advice.
  • Proficiency in Microsoft Office and bankingsoftware.

PreferredQualifications:

  • Certification in financial planning or banking (e.g. CFACFP).
  • Experience in retail or corporatebanking.
  • Established network of clients in thelocal market.

KeyCompetencies:

  • Customer Focus
  • SalesAcumen
  • Financial Analysis
  • ProblemSolving Skills
  • CommunicationSkills
  • Relationship Building
  • Attention to Detail
  • TimeManagement