Customer Service

1 week ago

Noida, India Ocube Services Full time

Role & responsibilities

  • Handle calls to promote products or services.
  • Understand customer needs and provide appropriate product/service information.
  • Achieve daily, weekly and monthly sales targets through effective communication.
  • Build and maintain a positive relationship with customers for repeat business.
  • Manage objections, queries and complaints professionally.
  • Accurately update and maintain customer records in the system (CRM).
  • Conduct follow up calls to ensure successful conversion.
  • Work closely with the team to improve overall sales performance.
  • Ensure compliance with company policies and quality standards during interactions.
  • Stay updated with product knowledge, offers and industry trends.

Preferred candidate profile

  • Minimum 1 to 3 years of experience in BPO/Telesales.
  • Strong communication & persuasion skills (English).
  • Proven track record of achieving sales targets in BPO environment.
  • Ability to handle objections, negotiations and conversions confidently.
  • Comfortable with high call volumes.
  • CRM handling skills.
  • End to End Sales experience required.
  • Immediate joiners only.

Salary Range- 3.5 LPA to 4.5 LPA + Variables based on performance
Working Model : 24*7 (work from Office)
Location : Sector 63, Noida

Contact (Pinki / Mansi for further details.

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