Manager Vocational Client Servicing

2 weeks ago


gurugram, India SHL Full time
Job Description Say yes to a better tomorrow SHL, People Science. People Answers.
Are you ready to delve into the dynamic realm where the Manager at SHL interfaces with a diverse array of Stakeholders, including government ministries and skill development authorities, orchestrating seamless data management and evaluation alongside proactive customer interaction to sculpt an unparalleled landscape of customer satisfaction?
A great benefits package is offered in a culture where career development, with ongoing manager guidance, collaboration, flexibility, diversity, and inclusivity are all intrinsic to our culture. There is a huge investment in SHL currently so there’s no better time to become a part of something transformational.
What you will be doing: Maintain and deepen Key client relationships, ensure highest level of customer satisfaction. Maintain proper communication and coordination with internal teams and customers to handle accounts. Prepare weekly MIS for external stakeholders and internal management. Based on regular data evaluation, work out new strategies to achieve finest results. What we are looking for from you:
Essential: • Proven experience in Client Customer roles
• Proven experience in Vocational know- how Business or working within a Sector Skill Council
• Good operational knowledge of MS-Excel (graphs, pivot tables, charts, etc.) Desirable: Excellent communication and logical skills Experience to perform in adverse & volatile circumstances Excellent organizational and time management skills Get in touch:
Find out how this one-off opportunity can help you to achieve your career goals by making an application to our knowledgeable and friendly Talent Acquisition team. Choose a new path with SHL.
#SHLCareers #Stakeholdersatisfaction #ClientRelationships #CustomerSatisfaction #DataAnalysis #VocationalSkills #SkillDevelopment #MSExcel #AnalyticalSkills #NewPathWithSHL About Us We unlock the possibilities of businesses through the power of people, science and technology. We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground-breaking science and business transformation. When you inspire and transform people’s lives, you will experience the greatest business outcomes possible. SHL’s products insights, experiences, and services can help achieve growth at scale. What SHL can offer you Diversity, equity, inclusion and accessibility are key threads in the fabric of SHL’s business and culture (find out more about ) Employee benefits package that takes care of you and your family. Support, coaching, and on-the-job development to achieve career success A fun and flexible workplace where you’ll be inspired to do your best work (find out more ) The ability to transform workplaces around the world for others. SHL is an equal opportunity employer. We support and encourage applications from a diverse range of candidates. We can, and do make adjustments to make sure our recruitment process is as inclusive as possible.

  • Gurugram, India SHL Full time

    Job Description Say yes to a better tomorrow! SHL, People Science. People Answers. Are you ready to delve into the dynamic realm where the Manager at SHL interfaces with a diverse array of Stakeholders, including government ministries and skill development authorities, orchestrating seamless data management and evaluation alongside proactive customer...


  • gurugram, India SHL Full time

    Job Description Say yes to a better tomorrow! SHL, People Science. People Answers. Are you ready to take charge of invoicing and OTC AR tasks? Join us to enhance processes, reconcile usage, and boost efficiency. Collaborate with Sales and Operations for effective negotiations. Report to the Regional OTC Manager, contributing globally. Impact receivables and...


  • Gurugram, India SHL Full time

    Job Description Say yes to a better tomorrow! SHL, People Science. People Answers. Are you ready to take charge of invoicing and OTC AR tasks? Join us to enhance processes, reconcile usage, and boost efficiency. Collaborate with Sales and Operations for effective negotiations. Report to the Regional OTC Manager, contributing globally. Impact receivables...


  • gurugram, India Essvee Consultant Full time

    Client Servicing Manager - Gurgaon3 - 6 years₹ 6 lacs - 8 lacs PAGurugramJob DescriptionWe are looking for a customer service-oriented client relationship manager to foster positive relationships with clients by receiving and analyzing feedback to make our services more enjoyable.Client relationship managers are also responsible for handling complaints and...


  • Gurugram, India CAB Experiences Full time

    Client Servicing – Manager Location – GurgaonJob Responsibilities:Understand requirements and details of each event. Understand clients' needs and wantsPlan and organize events with attention to financial and time constraintsMeet with clients and coordinate with them regularly and lead a teamLook for and compare different vendors (catering, decorators,...


  • Gurugram, India CAB Experiences Full time

    Client Servicing – Manager Location – GurgaonJob Responsibilities:Understand requirements and details of each event. Understand clients' needs and wantsPlan and organize events with attention to financial and time constraintsMeet with clients and coordinate with them regularly and lead a teamLook for and compare different vendors (catering, decorators,...


  • Gurugram, India Cvent Full time

    As a Manager, you will be responsible for:Position Duties:Manage a team of approximately 50 plus high end product support consultants in a B2B environment.Manage and maintain key SLAs during US hours.Responsible for the development and management of staff members, Tier 1 and Tier 2 levelmanagement personnel.Recruit and groom future team members.Devise and...


  • Gurugram, India Cvent Full time

    As a Manager, you will be responsible for:Position Duties:Manage a team of approximately 50 plus high end product support consultants in a B2B environment.Manage and maintain key SLAs during US hours.Responsible for the development and management of staff members, Tier 1 and Tier 2 levelmanagement personnel.Recruit and groom future team members.Devise and...


  • Gurugram, India Cvent Full time

    As a Manager, you will be responsible for: Position Duties: Manage a team of approximately 50 plus high end product support consultants in a B2B environment. Manage and maintain key SLAs during US hours. Responsible for the development and management of staff members, Tier 1 and Tier 2 level management personnel. Recruit and groom future team members....


  • gurugram, India Snaphunt Full time

    The Offer Fantastic work culture Attractive Salary & Benefits Opportunity to make a positive impact The Job Your responsibilities will include: Knowledge of Advertising Mediums namely Television, Radio, Outdoor Media, Print Media and Digital Media. Understanding client needs and making decisions in relation to media requirements. Maintain strong...


  • Gurugram, India Adworth Media Private Limited Full time

    Adworth Media is an INS accredited full service agency that leads in providing branding and advertising solutions for all your marketing communication needs. It started operations in 2011 with a young and dynamic creative team, spearheaded by Prakhar Mittall and Yuvraj Mittall. The team is passionate about making business a brand through strong concept...


  • Gurugram, India MetrixLab Full time

    About us: MetrixLab is a fast-growing global market research and insights company that’s challenging the status quo of insights. By blending evolving technology with passionate experts, MetrixLab helps global and local brands to drive more impact, and forges partnerships to drive sustainably equitable growth. From creative testing to brand...


  • gurugram, India MetrixLab Full time

    About us: MetrixLab is a fast-growing global market research and insights company that’s challenging the status quo of insights. By blending evolving technology with passionate experts, MetrixLab helps global and local brands to drive more impact, and forges partnerships to drive sustainably equitable growth. From creative testing to brand...


  • Gurugram, India Brand Street Integrated Consultancy Network Full time

    Brand Street Integrated Consultancy Network Private Limited in Gurugram is seeking a full-time Client Services Representative to join our team on-site.As a Client Services Representative for Merchandising, your primary focus will be on guaranteeing customer satisfaction through exceptional service delivery. This key role involves overseeing client accounts,...


  • gurugram, India Brand Street Integrated Consultancy Network Full time

    Brand Street Integrated Consultancy Network Private Limited in Gurugram is seeking a full-time Client Services Representative to join our team on-site. As a Client Services Representative for Merchandising, your primary focus will be on guaranteeing customer satisfaction through exceptional service delivery. This key role involves overseeing client accounts,...


  • Gurugram, Haryana, India Passionworkx Infotech Full time

    hi, **Position-Client servicing Manager** **Location -Gurgaon sec 28** **Roles and Responsibilities** - Acting as a liaison between the agency and clients, ensuring clear communication and understanding of objectives, timelines, and deliverables. - Translating client requirements into comprehensive creative briefs, providing clear direction to the...


  • Gurugram, Haryana, India Saxo Bank Full time

    About the job: Client Service Associate (CSA) is the face of Saxo towards Clients. The main responsibility of the position is to execute client service in a Professional manner driving positive NPS, adhering to the service processes and displaying compliant behavior. Besides the tasks of a CSA the SCSA has the skills and knowledge to solve the more complex...


  • Gurugram, Haryana, India Fidelity International Full time

    About the Opportunity **Job Type**: Permanent Application Deadline: 29 February 2024 **Job Description**: Title Associate - Identify Department Client Services Location Gurgaon Reports To Manager - Client Services Level 1 We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By...

  • Associate Maven

    1 month ago


    Gurugram, India Windchimes Communication Full time

    Location: GurgaonAbout the Role: Will work with the Delivery & Client Servicing team on a daily basis for timely & successful delivery of projects Will report to Senior Associate Maven Working 6 days/week in planned shifts Client Servicing: Work in a team or individually to plan & execute client projects Working with mornitoring tools to track brand mentions...

  • Associate Maven

    2 days ago


    gurugram, India Windchimes Communication Full time

    Location: Gurgaon About the Role: Will work with the Delivery & Client Servicing team on a daily basis for timely & successful delivery of projects Will report to Senior Associate Maven Working 6 days/week in planned shifts Client Servicing: Work in a team or individually to plan & execute client projects Working with mornitoring tools to track...