Assistant Manager Training

Training Content & Delivery: Conduct TNI & TNA to identify gaps and design targeted training programs for new hires and existing employees. Deliver new hire training (NHT), refresher sessions, and ongoing skill development programs. Design, update, and maintain training materials, modules, and assessments for process and product training. Utilize various...

We are looking for a Manager Training who can bring innovative thinking to the table, leading our team towards achieving training KPI targets effectively.** Key Requirements: * *- Proficient in Excel and PowerPoint for creating reports and delivering presentations.- Demonstrated expertise in leading projects for Root Cause Analysis (RCA) and Target...

We are looking for a Manager Training who can bring innovative thinking to the table, leading our team towards achieving training KPI targets effectively.**Key Requirements: **- Proficient in Excel and PowerPoint for creating reports and delivering presentations.- Demonstrated expertise in leading projects for Root Cause Analysis (RCA) and Target meetings.-...

We are looking for a Manager Training who can bring innovative thinking to the table, leading our team towards achieving training KPI targets effectively.**Key Requirements: **- Proficient in Excel and PowerPoint for creating reports and delivering presentations.- Demonstrated expertise in leading projects for Root Cause Analysis (RCA) and Target meetings.-...

We're Hiring: Training Manager || International Sales Process || Location: Mohali Work Mode: On-site Process: International Sales Are you a dynamic training professional with a passion for sales excellence and developing high-performing teams Key Responsibilities: Lead training delivery for international sales campaigns Drive performance...

Job SummaryWe are seeking a highly skilled Training Development Manager to lead our training initiatives and ensure our employees receive the necessary skills to excel in their roles.About the RoleAs a key member of our team, you will be responsible for developing and delivering comprehensive training programs that meet the needs of our employees. Your...

Assistant Manager – Back Office Operations (HVAC LOB Line of Business) Location: Mohali (100% On-site) Shift: US Shift (4:30pm - 6:30am IST) with All Saturdays working during Summers Background: This role is pivotal in driving operational efficiency and customer experience for our HVAC business.The Assistant Manager will lead the back office...

WE ARE HIRING | Assistant Manager – Operations (Chat & Email Process) Location: Mohali Process: Non-Voice (Chat & Email) Experience: 2+ years in BPO leadership roles (AM or TL with proven progression) Shift: Rotational (flexibility required) Key Responsibilities: Lead and manage large teams in a non-voice environment Drive operational excellence,...

Assistant Manager – Back Office Operations (HVAC LOB Line of Business)Location: Mohali (100% On-site)Shift: US Shift (4:30pm - 6:30am IST) with All Saturdays working during SummersBackground:This role is pivotal in driving operational efficiency and customer experience for our HVAC business. The Assistant Manager will lead the back office operations for...

Key Responsibilities:• Lead, mentor, and manage a team of TL'S to achieve performance targets (KPIs, SLAs, CSAT, AHT, etc.).• Monitor team performance, provide coaching, and implement improvement plans.• Handle escalations, ensure high-quality customer service, and drive process excellence.• Collaborate with stakeholders to optimize workflows and...