3D Secure

3 weeks ago


Kochi, India Art Technology and Software. Full time
3D Secure - Project Support Analyst

3D Secure (Mastercard ID Check/Verified by Visa) is being implemented by almost all cardprogrammes under Mastercard, Visa and regulatory mandates. 3D Secure plays a critical role inmitigating fraud from e-commerce (web and app based) card transactions.This role plays a key role in supporting clients in implementing 3D Secure and in upgrading versionsand the service available to cardholders in a successful and timely manner.Responsibilities:- Requirement Gathering – liaising with clients to compile all requirements in a timely mannerahead of project start- Statement of Work tracking and monitoring for completion- Documenting and updating all projects records and tracker- Following up with 3D Secure provider on change request delivery- Client Product Activation in platform- 3DS Connectivity set up for clients - raise requests in a timely manner and follow up tocompletion- Encryption Key installation - raise requests in a timely manner and follow up to completion.- 3DS Staging & Production environment set up for clients- Supporting clients with fraud mitigation rule creation & testing- Supporting with all 3DS project activities including (but not limited to) troubleshootingtesting issues, creating user access for clients, following up with clients on project activitiesas required- Support for client queries and escalations relating to 3D Secure- Troubleshooting 3DS related issues- This role will work with clients in different regions (e.g. Europe, Asia-Pacific) so will require adegree of shift working. A comprehensive induction will be provided and ongoingtraining/support.- So, the implementations Team in GPS are the ones who onboard a new client into GPSsystem, take care of any new client requirements (example if a bank wants to launch cardsin a new country) or migrations such as the Caxton migration that took place last month.- They deal with this process as projects, so ideally all implementations’ managers are goodin project management and fintech industry knowledge.- The implementation analysts we are looking to recruit here are going to be working likeassistants for these Imps managers (for now) - They will, support in maintainingdocuments, configuring requirements, do all back-office work for these projects underthe guidance of imp's managers.- So, we need folks who are good in attention to detail, who has basic knowledge ondocumentation, requirement understanding, project management etc.- So, we need folks who are good in attention to detail, who has basic knowledge ondocumentation, requirement understanding, project management etc.

  • Kochi, India ART Technology and Software Full time

    Project Support Analyst-3D Secure **Project Support Analyst-3D Secure**: Kochi, India

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