Key Account Manager-Government, Trivandrum
3 weeks ago
Responsible for end-to-end telecom & connectivity needs of a set of Government/ PSU Accounts. Ensures achievement of the Sales & Revenue targets, by selling Core Data Services ( MPLS, ILL, VSAT, NLD ) , Non Core Data Services ( Collaboration Video/Audio, Network Integration, Data Center Managed Services, Cloud Services, IoT ) Voice Solutions ( Mobility & Fixed Line ) in line with the government bids/ tenders.
Deliverables:
Build strategic relationship with key decision makers in the assigned accounts
Stay up-to-date with the tendering, process/ compliances in the segment
Ensure diligent bid management with the bid managers and the TSG team
Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention and timely collection of the existing revenue
Augment solution selling, and drive new product penetration in emerging markets
Co-ordinate with the cross functional teams, both internally (TSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.
Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control
Business processes: Comply and follow business processes both internal and external in line with government Policies
Major Challenges:
To work in alignment with processes on Data and Voice
To work on retention of existing revenue as well and grow new products.
Stakeholder Management and building strong relationships in the Accounts
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