Backoffice Executive

**About Us**:
**Role Overview**:
As a BPO Back Office Executive at Ecorgy Solutions, you'll play an integral role. Your responsibilities include managing back-office operations, leveraging analytical skills for data management, and ensuring efficient time management.

**Responsibilities**:

- Efficiently manage back-office operations and associated non-voice processes.
- Organize clinician visit schedules based on the prescribed frequency.
- Extract relevant information from incoming referrals or requests for assignment purposes.
- Manage and address clinician inquiries within designated patient groups.
- Monitor patient enquiries and responding on time.
- Coordinate with clinicians to arrange additional disciplines and lab tests required for patients.
- Organize and update patient or case records in a secure filing system.
- Accurately input patient or case details into designated databases.
- Show accountability and adhere to the "do it right first time" concept
- Perform any other assigned tasks as needed.

**Requirements**:

- Bachelor's degree or Diploma
- Minimum 1 year of experience in non-voice process in the BPO industry.
- Proficient in MS-Excel and with good typing speed and accuracy.
- Excellent English communication skills and efficient responsive behavior.
- Strong analytical and data management skills.
- Strong attention to detail and accuracy in data handling.
- Willing to work night shift (10:30 PM to 7:30 AM) from our office at Elippode, Trivandrum.

**Benefits of Joining**:
Joining Ecorgy Solutions offers exposure to a dynamic healthcare environment, providing opportunities for professional growth and development in the field. We value your commitment to excellence and offer a supportive work culture.

Benefits Include: EPF, ESI or Group Mediclaim policy after 6 months of joining and Gratuity; Rewards & growth based upon performance; professional development opportunities; training and mentorship programs.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Monday to Friday
- Night shift
- US shift

Application Question(s):

- Are you located in Trivandrum, Kerala? (On-site role)
- Are you comfortable to work Night shift (9:30 PM to 6:30 AM) from our office at Elippode, Trivandrum?
- Do have have good English communication skills and proficiency in MS-Excel?

**Speak with the employer**
+91 8547609767