BCE Global Tech | Technology Support Specialist | bangalore
1 week ago
If you are passionate about technology and eager to make a difference, we want to hear from you Apply now to join our dynamic team in Bengaluru.
We are seeking a talented Technology Support Specialist to join our team who provides technical assistance to users by diagnosing and troubleshooting software, hardware, and network issues. They are responsible for ensuring that technology systems function smoothly, providing timely support, and offering guidance to users on best practices
Key Responsibilities :
Technical support - Incident management, change management, problem managementMonitoring - Zabbix, Prometheus, ELK, GrafanaTroubleshooting - Customer issues, Application issuesLinux - file manipulationPerform system health checksInvestigate Customer issuesInvestigate system alarmsLead/participate in Incident managementPerform Change ReviewsProblem management - lead/participate in Post mortemsProblem management - drive resolution of customer impacting issuesImprove detection of issues (alarm tuning)Fulfill daily requestsOncall Duties
Technical Skills :
Monitoring - Zabbix, Prometheus, ELK, GrafanaIncident ManagementLinux
If interested, please share your updated profiles to
with below details
Notice Period -Current CTC -Expected CTC -Willing to work at Cyber Park, Electronic City, Bangalore -
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