IT Systems Administrator
3 weeks ago
Location:Remote
Duration: Contract
Responsibilities of IT Systems Administrator
- Technical support andadministration of the Atlassian product suite including ConfluenceJira Software and Jira Service Management and relatedplugins
- Collaboratewith end users to design and implement automation rules and scriptsto meet business requirements
- Maintain runbooks and related documentation
- Customizing workflows issue typesfields and screens to meet the needs of theorganization
- Settingup and configuring dashboards and reports to provide project statusand progress visibility
- Advise users on how to optimize their use of theseapplications to support/ align with related businessprocesses
- Evaluateand implement plugins and integrations
- Participate in all agileceremonies
- Participate in testing and implementingupgrades
- Work with ITProduct Managers and Engineers on larger initiatives
- Developing and maintainingintegrations with other systems such as source control and buildsystems
- Troubleshooting and resolving technical issues withinternal toolings
- Training and supporting endusers on the use ofJira
Requirements for IT SystemsAdministrator
- At least 5 years enterpriselevel experience in Jira andConfluence system administration
- Strong knowledge of Jira and Confluence configurationadministration and integration
- Experience with Jira plugins and Atlassian Marketplaceapplications
- Experience with business analytics tools such as EazyBIor PowerBI
- Familiarity with agile methodologies and projectmanagement workflows
- Evaluate customer requests and tease out the underlyingrequirements and use cases
- Strong communication and collaborationskills
- Ability towork independently and in a team environment
- Communicate in a clear andconcise manner
- Ability to work effectively in a remotefirst workenvironment
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