IT Systems Administrator

3 weeks ago


sany, India ZENEX STAFFING SOLUTIONS PRIVATE LIMITED Full time
IT SystemsAdministrator

Location:Remote

Duration: Contract

Responsibilities of IT Systems Administrator

  • Technical support andadministration of the Atlassian product suite including ConfluenceJira Software and Jira Service Management and relatedplugins
  • Collaboratewith end users to design and implement automation rules and scriptsto meet business requirements
  • Maintain runbooks and related documentation
  • Customizing workflows issue typesfields and screens to meet the needs of theorganization
  • Settingup and configuring dashboards and reports to provide project statusand progress visibility
  • Advise users on how to optimize their use of theseapplications to support/ align with related businessprocesses
  • Evaluateand implement plugins and integrations
  • Participate in all agileceremonies
  • Participate in testing and implementingupgrades
  • Work with ITProduct Managers and Engineers on larger initiatives
  • Developing and maintainingintegrations with other systems such as source control and buildsystems
  • Troubleshooting and resolving technical issues withinternal toolings
  • Training and supporting endusers on the use ofJira

Requirements for IT SystemsAdministrator

  • At least 5 years enterpriselevel experience in Jira andConfluence system administration
  • Strong knowledge of Jira and Confluence configurationadministration and integration
  • Experience with Jira plugins and Atlassian Marketplaceapplications
  • Experience with business analytics tools such as EazyBIor PowerBI
  • Familiarity with agile methodologies and projectmanagement workflows
  • Evaluate customer requests and tease out the underlyingrequirements and use cases
  • Strong communication and collaborationskills
  • Ability towork independently and in a team environment
  • Communicate in a clear andconcise manner
  • Ability to work effectively in a remotefirst workenvironment


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