
Front Office Executive
4 weeks ago
Job Description: Front Office Executive.
Bakson Group is well equipped to provide a high quality of personalized care for all your health and medical requirements.
We are seeking a friendly and organized Receptionist to join our homeopathic medical clinic. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth flow of operations at the front desk. If you have a passion for holistic health and wellness, and enjoy working in a patient-focused environment, we encourage you to apply.
Key Responsibilities:
Greet and Welcome Patients:
- Warmly welcome patients and visitors upon arrival.
- Provide information about the clinic's services and answer initial inquiries.
Manage Appointments:
- Schedule, reschedule, and confirm patient appointments.
- Maintain an organized appointment calendar for practitioners.
Handle Communications:
- Answer and direct incoming phone calls professionally.
- Respond to emails and messages in a timely manner.
Patient Records Management:
- Register new patients and update existing patient information.
- Ensure confidentiality and security of patient data in compliance with HIPAA regulations.
Billing and Payments:
- Process patient payments and provide receipts.
- Assist with insurance claims and billing inquiries as needed.
Administrative Support:
- Assist practitioners with administrative tasks.
- Order office supplies and maintain inventory.
Maintain Reception Area:
- Keep the front desk and waiting area clean and organized.
- Display informational brochures and maintain a welcoming environment.
Qualifications:
- Minimum Graduation or equivalent diploma required.
- Additional certification in office administration is a plus.
Experience:
- Minimum of 1-2 years of experience as a receptionist or in a customer service.
- Freshers with good communications skills can also apply for this position.
- Experience in a medical or wellness setting is preferred.
Skills:
- Good communication skills. (English mandatory)
- Proficient in Microsoft. (Word, Excel, Outlook)
- Familiarity with scheduling and medical record software.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- High level of professionalism and empathy.
Job Type: Full-time
Pay: ₹15, ₹20,000.00 per month
Benefits:
- Commuter assistance
- Internet reimbursement
- Provident Fund
Work Location: In person
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