Onboarding Specialist

Job Description: Onboarding Specialist – Flexi Roundtables Location: Hyderabad / Bengaluru / Mumbai Brand: Flexi Roundtables – Top 1% Leaders Type: Full-time, High-Intensity Execution Role About Flexi Roundtables Flexi Roundtables is India’s fastest-growing CXO community platform, bringing together Top 1% Leaders , policymakers, and innovation-driven organizations for invite-only conversations on AI, Compliance, GCC Growth, and Open-Source Governance . As we scale to multi-city, multi-partner, high-impact events, we are building a world-class operations team that can match the speed, precision, and excellence our brand is known for. Role Overview The Onboarding Specialist is the first point of contact for CXOs, Partners, and Delegates participating in Flexi Roundtables. Your role is to ensure every invited leader experiences seamless onboarding , clear communication , zero-friction coordination , and a premium delight journey from the moment they receive the invite till their post-event follow-up. This role is ideal for someone who thrives in high-stake environments, understands senior-leader etiquette, and can operate with extreme ownership. Key Responsibilities 1. CXO & Leader Onboarding Manage end-to-end onboarding for invited CXOs and senior delegates Conduct welcome calls, explain agenda, venue, flow, and experience Coordinate special requirements (dietary, travel support, early access, etc.) 2. Communication Excellence Draft crisp, professional WhatsApp updates, emails, reminders Share event briefs, speaker notes, and arrival instructions Ensure leaders receive timely follow-ups without chasing 3. Partner & Sponsor Coordination Align with partners (AWS, Sprinto, Sonatype, etc.) on leader lists & confirmation Manage onboarding for their CXO nominations Track status, share updates with internal teams daily 4. Operational Readiness Maintain updated onboarding trackers Work with event operations team on seating, registration, badges Flag risks early (dropouts, delays, special requirements) 5. Experience Assurance Ensure every leader’s first touchpoint feels premium Offer concierge-style assistance pre-event Coordinate post-event thank-you notes and social media tagging Who You Are 1–4 years experience in client servicing, event coordination, CXO relations, customer success, or operations Strong communication skills (English mandatory, Hindi/Telugu good to have) Comfortable working with senior leaders and top brands High sense of ownership — can handle pressure, urgency, and multiple tracks Obsessed with structure, accuracy, and presentation What Success Looks Like 100% CXO onboarding completed before time Zero last-minute confusion or missed communication Partners fully aligned and informed Leaders feel “premium, valued, and well-handled” Internal teams get real-time updates for smooth execution Why Join Flexi Roundtables Work directly with the Top 1% of India’s leadership ecosystem Be part of a brand creating national impact in the AI + GCC + Compliance narrative Hyper-growth environment with extreme learning Multi-city travel, exclusive CXO forums, and high-visibility work Opportunity to grow into CXO Relations Manager / Event Lead / Partner Success Lead