Ops Support Specialist
4 weeks ago
The Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.Responsibilities:
Perform Quality Analysis for samples performed based on Regulatory requirements and provide enhanced quality service to clientsIdentify errors and provide feedback to the agents to mitigate Operational RiskTo deliver all the metrics as per normsReview and process samples under assigned process / proceduresPerform control checks on document/instruction.Required to gain expertise in process and train new hires within the work unitIdentify opportunities to offer value added products and services while adhering to strict laws and regulationCommunicate daily with management on productivity, quality, availability, Management Information System (MIS) indicators, as well as providing written and oral communications to supported business areasFacilitate training based on needs of staff within the department and assist with answering staff questions within Disputes, as neededSupport expansive and diverse array of products and servicesAssist with ongoing Lean and process improvement projectsResolve complex problems based on best practice/precedence, escalating as neededAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualification:
2-4 years’ experience in banking operation, Financial/non-financial/Investment Operations, Operational process managementShould have good comprehension skills & be attentive to detailsShould have good communication skillsShould be able to make sound decisions based on information on handCustomer centric approachDemonstrate strengths across Risk/Controls and Client ExcellenceStrong Knowledge of Microsoft Office Applications (Excel, Word, PowerPoint)Good oral and written communication skillsAttention to details, high level of accuracy and productivity.Meticulous, with good initiative & independence, communication skillsEducation:
Bachelor’s degree/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.Willing to work in rotational shift------------------------------------------------------Job Family Group:Operations - Core
------------------------------------------------------Job Family:Operations Support
------------------------------------------------------Time Type:Full time
------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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Ops Support Specialist
1 month ago
Chennai, India Citi Full timeThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5...
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Ops Support Specialist
5 days ago
Chennai, Tamil Nadu, India 12542 Citicorp Services India Private Limited Full timeThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5...
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Ops Support Specialist
5 days ago
Chennai, Tamil Nadu, India Citi Full timeThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5...
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Ops Support Specialist
1 month ago
Chennai, India Citi Full timeThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5...
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Ops Support Specialist
1 month ago
chennai, India Citi Full timeThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5...
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Ops Support Specialist
5 days ago
Chennai, Tamil Nadu, India Citi Full timeThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5...
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Ops Support Specialist
5 days ago
Chennai, Tamil Nadu, India 12542 Citicorp Services India Private Limited Full timeThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5...
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Ops Support Specialist
4 weeks ago
Chennai, India 12542 Citicorp Services India Private Limited Full timeThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5...
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Ops Support Specialist
4 weeks ago
chennai, India 12542 Citicorp Services India Private Limited Full timeThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5...
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Ops Support Specialist
5 days ago
Chennai, Tamil Nadu, India 12542 Citicorp Services India Private Limited Full timeThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5...
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Ops Support Specialist
1 month ago
Chennai, India Citi Full timeThe Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4...
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Ops Support Specialist
5 days ago
Chennai, Tamil Nadu, India 12542 Citicorp Services India Private Limited Full timeThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5...
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Ops Support Specialist 5
2 months ago
Chennai, India Citi Full timeThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5...
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Ops Support Specialist 4
2 months ago
Chennai, India Citi Full timeThe Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4...
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Ops Support Specialist C05
2 months ago
Chennai, India Citi Full timeThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5...
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Ops Support Specialist C04
2 months ago
chennai, India Citi Full timeThe Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4...
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Ops Support Specialist c04
3 weeks ago
Chennai, Tamil Nadu, India Citi Full timeThe Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4...
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Ops Support Specialist 4
2 months ago
Chennai, India Citi Full timeThe Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4...
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Ops Support Specialist C05
2 months ago
Chennai, India Citi Full timeThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5...
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Ops Support Specialist 5
2 months ago
Chennai, India Citi Full timeThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5...
