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Production Support Specialist
2 months ago
Designation: AMS Merck MonitoringLocation: Noida, Bangalore & Hyderabad (Hybrid model)Experience: 4-7 Years
Required Technical and Professional Expertise:
1- Monitoring trials url availability as per shift2- Grafana tool monitoring for CPU and application server drive issue3- Health checks performed and customer update4- Checking trial synchronisation in Golden Gate refresh sheets and raising tickets with dba's for same.5- Open search tool monitoring for any number of hits .6. ITIL process knowledge7. Have worked in a production environment