Client of Mancer | Head of Customer Service
4 hours ago
Essential Skills:Highly energetic and dynamic professional who is always striving to do better for the customers.18+ Years of Experience in Customer Service, Contact Centre, Call Centre Operations in BFSIStrong attention to numbers – ability to focus on numerical data with precision, accuracy and thoroughness.
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Customer Service Operations Lead
1 day ago
Bengaluru, Karnataka, India Client of Mancer Full timeAbout Client of Mancer:We are a forward-thinking organization dedicated to delivering exceptional customer experiences. Our team is passionate about helping clients achieve their goals through innovative solutions and top-notch service.Job Summary:Client of Mancer is seeking an experienced Customer Service Operations Lead to join our dynamic team. In this...
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Head of Customer Service
1 day ago
Greater Bengaluru Area, India Client of Mancer Full timeRoles & responsibilities:Gain an understanding of customer requests and processing documentation within agreed turnaround times, ensuring consistent accuracy in a high volume environment.Exhibit adherence to policy and procedure and meet or exceed established Service Level Agreement.Take responsibility for the quality of work submitted and ensure the highest...
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Head of Customer Service
21 hours ago
Greater Bengaluru Area, India Client of Mancer Full timeRoles & responsibilities: Gain an understanding of customer requests and processing documentation within agreed turnaround times, ensuring consistent accuracy in a high volume environment. Exhibit adherence to policy and procedure and meet or exceed established Service Level Agreement. Take responsibility for the quality of work submitted and ensure the...
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Senior Customer Experience Director
35 minutes ago
Bengaluru, Karnataka, India Client of Mancer Full timeAbout Our TeamWe are a forward-thinking organization at the forefront of customer service excellence.Our dedicated team is committed to delivering exceptional experiences that exceed our clients' expectations.
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Chief People Officer
3 weeks ago
Bengaluru, Karnataka, India Mancer Consulting Services Full timeJob Title: Chief People Officer - Employee EngagementAt Mancer Consulting Services, we are looking for a skilled and experienced Head of Employee Relations to lead our employee relations team. This is an exciting opportunity for a seasoned professional to join our organization and drive positive change.About the Role:We are seeking a candidate with strong...
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Manager of Labor Relations and Compliance
7 days ago
Bengaluru, Karnataka, India Mancer Consulting Services Full timeCompany Overview: Mancer Consulting Services is a leading consulting firm specializing in human resources and employee relations.Salary: We offer an attractive salary package, with an estimated annual compensation ranging from ₹60 lakhs to ₹80 lakhs, depending on experience and qualifications. This figure includes additional benefits and incentives.Job...
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Strategic HR Manager
2 weeks ago
Bengaluru, Karnataka, India Mancer Consulting Services Full timeJob OverviewMancer Consulting Services is seeking a highly skilled and experienced Strategic HR Manager to join our team. As a key member of our organization, you will play a vital role in shaping the future of our company.
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Human Resources Specialist for GCC Banking
2 weeks ago
Bengaluru, Karnataka, India Mancer Consulting Services Full timeAbout the RoleMancer Consulting Services is seeking a seasoned Human Resources Specialist to join our team in Bangalore. As an Employee Relations Consultant, you will play a pivotal role in managing employee relations, grievance redressal, case management, and investigations.Key Responsibilities:Advise HR Business Partners and colleagues on handling...
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Compliance Officer
4 weeks ago
Bengaluru, Karnataka, India Mancer Consulting Services Full timeAbout the Role:As a key member of our Markets & Securities Services team, you will play a vital role in ensuring compliance is a core focus in the areas of your responsibility and embedded into the culture of the organization. We are seeking a seasoned Compliance Officer to maintain positive and professional working relationships with internal and external...
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Customer Service Representative
6 months ago
Bengaluru, India Quick customer electronic service Full timeCustomer relationship executive, to handle escalation,calling, data entry, mailing, balancing the target **Salary**: From ₹7,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Secondary(10th Pass)...
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Customer Service Executive
6 months ago
Banaswadi, Bengaluru, Karnataka, India Quick customer electronic service Full timeHi, I'm searching customer service executive to manage phone calls and balancing data sheet in system 8904309332 **Job Types**: Full-time, Fresher **Salary**: From ₹8,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...
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AI Solution Architect
3 weeks ago
Bengaluru, Karnataka, India Mancer Consulting Services Full timeJob DescriptionMancer Consulting Services seeks a highly skilled AI Solution Architect to join our team. This is a full-time position with a salary of approximately $120,000 per year.Company OverviewWe are a leading consulting firm specializing in AI and data engineering solutions. Our team of experts works closely with clients to design and implement...
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Executive Director of Labor Relations
2 weeks ago
Bengaluru, Karnataka, India Mancer Consulting Services Full timeAbout Mancer Consulting ServicesMancer Consulting Services is a dynamic and innovative company seeking an experienced Executive Director of Labor Relations to join our team. As a key member of our organization, you will play a critical role in shaping our labor relations strategy and ensuring compliance with applicable laws.Job SummaryWe are looking for a...
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Bengaluru, Karnataka, India Bank of America Full timeAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to...
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Customer Service Ambassador
3 weeks ago
Bengaluru, Karnataka, India Service Full timeAbout UsWe are a customer-centric organization dedicated to delivering exceptional service standards.Job DescriptionAs a Customer Service Representative, you will be the face of our company, interacting with customers through phone calls and providing timely resolutions to their inquiries. You will also be responsible for generating sales leads, identifying...
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Data Science Team Lead
4 weeks ago
Bengaluru, Karnataka, India Mancer Consulting Services Full timeJob DescriptionWe are seeking an experienced Data Science Team Lead to join our team at Mancer Consulting Services. This is a senior-level position that requires strong leadership skills, technical expertise in data science, and experience in managing teams.Job ResponsibilitiesLed development and improvement of pricing and risk management tools on our...
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Bengaluru, Karnataka, India Mancer Consulting Services Full timeAbout the RoleAs a seasoned technology leader, you will drive the transformation of our contact center operations and customer experience. You will collaborate closely with senior leaders, business stakeholders, and technology teams to align the vision, roadmap, and execution of our digital transformation initiatives.You will oversee the selection, adoption,...
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Murex Datamart Development Strategist
6 days ago
Bengaluru, Karnataka, India Mancer Consulting Services Full timeWe are Mancer Consulting Services, a leading consulting firm seeking an experienced professional to fill the role of Murex Datamart Development Strategist. This position offers a unique opportunity for individuals with a strong background in trade integration, data analysis, and risk management.About the RoleAs our ideal candidate, you will be responsible...
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Customer Service Head with Telecalling Expertise
4 weeks ago
Bengaluru, Karnataka, India Zehn Solutions Full timeAt Zehn Solutions, we are actively seeking a seasoned Customer Service Head with extensive experience in telecalling to lead our team and drive customer satisfaction.The ideal candidate should have at least 8-10 years of relevant experience in the field, with a strong background in managing teams and exceeding client expectations. Experience in the gaming...
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Bengaluru, India Mancer Consulting Services Full timeCandidate with minimum 4-11 years of experience on Mx ML Integration module of Murex- Responsible for developing and enhancing the Murex Mx ML Interfaces.- Should possess very good understanding of the Back Office space in Murex.- Proficiency in XSLT language with good exposure to different aspects of data dictionary and workflows.