Associate operations trainee

1 day ago

Chennai, India DOFY Full time

Company Description

With over two decades of experience, DOFY was created to provide customers with a reliable place to sell and repair their devices. Our goal is to offer competitive prices while ensuring high-quality services and preserving the customer's privacy. DOFY stands as a combination of the most reliable service and unbeatable prices across the country.

Role Description

This is a full-time, on-site role for an Associate Operations Trainee located in Chennai. The Associate Operations Trainee will be responsible for overseeing daily operations, interacting with customers, analyzing data to improve efficiencies, and ensuring high levels of customer service and satisfaction. This role involves working closely with various departments to streamline processes and enhance operational workflows.

Qualifications

  • Operations skills and Analytical skills for improving processes
  • Strong Communication and Interpersonal Skills for effective interaction with customers and team members
  • Customer Service skills to ensure high customer satisfaction
  • Ability to work collaboratively and independently
  • Bachelor's degree in Business Administration, Operations Management, or a related field is preferred
  • Experience in retail operations or customer service is a plus

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