Client Relationship Manager

4 weeks ago

Pune, Maharashtra, India Ornate Windows Full time

Company Description

Ornate Windows offers a comprehensive range of window solutions. With a fully equipped manufacturing setup that includes UPVC windows and system aluminum windows from Germany, we specialize in suggesting products that align with your theme, integrity, aesthetics, utility, and budget. Our goal is to help you achieve the dream house or office you have always wished and aspired for.

Experience: 2–3 Years

Location: (Pune, Maharashtra)

Work Mode: Hybrid (Onsite + Travel)

Industry: Construction / Building Materials

Function: Sales / Business Development

About the Role:

We are seeking an experienced and results-driven Relationship Manager / Sales Representative with a background in construction products, particularly in windows, facades , or similar building materials. This hybrid role requires a dynamic individual who can manage client relationships, drive B2B sales, and meet with architects and other key decision-makers across locations.

You will play a pivotal role in expanding our market presence through strategic business development efforts and ensure seamless coordination between the sales team and project stakeholders.

Key Responsibilities:

  • B2B Client Engagement: Conduct regular meetings with architects, consultants, builders, and contractors to promote company products and solutions.
  • Sales & Business Development: Drive revenue growth through new business acquisition and account management.
  • Project Coordination: Work closely with internal teams (engineering, production, and project management) to ensure client requirements are fulfilled.
  • Market Intelligence: Monitor industry trends, competitor activities, and market demands to adjust strategies accordingly.
  • Travel & Site Visits: Visit client sites and attend project meetings as required (approx. 30–40% travel).
  • CRM & Reporting: Maintain accurate records of leads, opportunities, and sales activities using CRM tools and provide regular reports to the leadership team.

Requirements:

  • Experience: 2–3 years in sales, preferably in windows, facades, building materials, or other construction-related products.
  • Education: Bachelor's degree in Engineering, Architecture, Business, or a related field. MBA is a plus.
  • Industry Knowledge: Strong understanding of construction processes and specifications related to facades and fenestration systems.
  • Network: Established relationships with architects, consultants, and developers is highly preferred.
  • Skills: Excellent communication, negotiation, and interpersonal skills.
  • Flexibility: Willingness to travel frequently and work in a hybrid capacity.

What We Offer:

  • Competitive compensation package with performance incentives
  • Hybrid work environment
  • Opportunity to work with leading architects and developers
  • Career growth in a fast-paced and expanding organization

To Apply:

Please send your resume and a brief cover letter to with the subject line: Client Relationship Manager -Facades/Windows.

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