Product Support Specialist

Location● TrivandrumShifts:Willing to work in any shifts - US/UK/AUSImmediate joiners preferred.Responsibilities● Be a specialist in the enterprise software of CareStack and the Business - US Dentistry - to be able to support external stakeholders of the software platform.● Respond to customer queries in a timely and accurate way, via phone, email, or...

Kefi Tech Solutions is looking for Product specialist with 2+ years of experience on immediate basis.Requirements Strong experience in University System Examinations In-depth knowledge in University Examination Processes Excellent communication skills Outstanding customer service and presentation skillsExperience 2+years

Who we are? We are CareStack. We are not Henry Schein, we are not planetdds, We are CareStack. We are outliers. We are not the norm. We are cut from a different cloth. We are mission driven, product led and customer centric. We pick paths that others don't. We do more for our customers than others. We exist to make our customers successful. Nothing more....

Who we are? We are CareStack. We are not Henry Schein, we are not planetdds, We are CareStack. We are outliers. We are not the norm. We are cut from a different cloth. We are mission driven, product led and customer centric. We pick paths that others don't. We do more for our customers than others. We exist to make our customers successful. Nothing more....

About the RoleWe are looking for a proactive and customer-focusedCustomer Support Specialistto join our team in Trivandrum. The ideal candidate will act as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction.Key ResponsibilitiesHandle customer inquiries via phone, email, and...

Job Description Job Description We are looking for talented and self-driven person as our Business Analyst  to work with our product development team and with our customers to provide on-time product support and hand-holding. Those who are interested, please go through our job requirement below. Key Responsibilities Manage SaaS & Enterprise...

READ THIS FIRST:To be considered for this role you MUST fill out this form:https://tinyurl.com/3m7m69n6AvailabilityFull-time Only: Do not apply if you are seeking part time work.Required Hours: 8:00am to 5:00pm CST, Monday through Friday.100% Remote: No travel required.Internet: Reliable connection is a must.About the Role:We seek a skilled Amazon Support...

Responsibilities: 1. Prioritize incidents, ensuring timely and high-quality resolution. 2. Acknowledge incoming tickets within the specified response SLA. 3. Take ownership and see through all priority customer incidents. 4. Diagnose and provide technical resolutions for system, software, and applicationrelated issues. 5. Conduct root-cause analysis,...

Responsibilities: 1. Prioritize incidents, ensuring timely and high-quality resolution. 2. Acknowledge incoming tickets within the specified response SLA. 3. Take ownership and see through all priority customer incidents. 4. Diagnose and provide technical resolutions for system, software, and applicationrelated issues. 5. Conduct root-cause analysis,...

Role Proficiency: Outcomes: - Resolve production issues with proper approach and follow standards and security guidelines with very mínimal support - Effectively interact with other stakeholders through all channels; articulating their inputs - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Mentor...