Production Support Analyst

Responsibilities: 1. Prioritize incidents, ensuring timely and high-quality resolution. 2. Acknowledge incoming tickets within the specified response SLA. 3. Take ownership and see through all priority customer incidents. 4. Diagnose and provide technical resolutions for system, software, and applicationrelated issues. 5. Conduct root-cause analysis,...

The purpose of this role is to work alongside the developers, process controllers, business analysts, SME’s and provide support to the delivery of automation through robotics and the release, control and monitoring of live processes across the business.Working alongside process controllers, developers, Business Analysts and providing support to the control...

The purpose of this role is to work alongside the developers, process controllers, business analysts, SME's and provide support to the delivery of automation through robotics and the release, control and monitoring of live processes across the business. Working alongside process controllers, developers, Business Analysts and providing support to the control...

Job Description Job Description We are looking for talented and self-driven person as our  Business Analyst  to work with our product development team and with our customers to provide on-time product support and hand-holding. Those who are interested, please go through our job requirement below. Key Responsibilities Manage SaaS...

The purpose of this role is to work alongside the developers, process controllers, business analysts, SME’s and provide support to the delivery of automation through robotics and the release, control and monitoring of live processes across the business. Working alongside process controllers, developers, Business Analysts and providing support to the...

The purpose of this role is to work alongside the developers, process controllers, business analysts, SME's and provide support to the delivery of automation through robotics and the release, control and monitoring of live processes across the business.Working alongside process controllers, developers, Business Analysts and providing support to the control &...

Job DescriptionJob DescriptionWe are looking for talented and self-driven person as ourBusiness Analystto work with our product development team and with our customers to provide on-time product support and hand-holding. Those who are interested, please go through our job requirement below.Key ResponsibilitiesManage SaaS & Enterprise customer accounts...

Job Description Job Description We are looking for talented and self-driven person as our Business Analyst to work with our product development team and with our customers to provide on-time product support and hand-holding. Those who are interested, please go through our job requirement below. Key Responsibilities Manage SaaS & Enterprise...

Product Support Specialist – CareStackAbout UsGood Methods Global Inc is a global health-tech venture engineering CareStackTM - a powerful practice management cloud platform for dental practices in the US. CareStackTM empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put,...

Product Support Specialist – CareStack About Us Good Methods Global Inc is a global health-tech venture engineering CareStackTM - a powerful practice management cloud platform for dental practices in the US. CareStackTM empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply...

Role Proficiency: Outcomes: - Resolve production issues with proper approach and follow standards and security guidelines with very mínimal support - Effectively interact with other stakeholders through all channels; articulating their inputs - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Mentor...

Job Description Our Manufacturing Execution System is a mission-critical system running 24×7 on various locations worldwide. Any issues related to this system will cause a system failure. The Support Desk is our backbone and it provides our client instant support via Email/Phone/Business ticketing application to get the system back on track. ...

Role Proficiency: Outcomes: - Resolve production issues with proper approach and follow standards and security guidelines with very mínimal support - Effectively interact with other stakeholders through all channels; articulating their inputs - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Mentor...

Role Proficiency: Outcomes: - Identify the problem patterns and suggest better resolution techniques - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Assist Lead 1 - Production Support on troubleshooting and Issue resolution; begin demonstrating Lead 1 capabilities in making critical decisions -...

Role Proficiency: Outcomes: - Resolve production issues with proper approach and follow standards and security guidelines with very mínimal support - Effectively interact with other stakeholders through all channels; articulating their inputs - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Mentor...

Job Family:Advanced Business Analysis (India)Travel Required:NoneClearance Required:NoneWhat You Will Do: Analyze requirements, developer experiences, performance metrics, and infrastructure trendsAssist and facilitate Agile development processes and maintain clear, actionable JIRA workflowsWork closely with Technical Product Managers (TPMs) to define...

Business Analyst Required Qualifications Experience: 2-4 years Notice period: Immediate or 2 weeks. Responsibilities Determine and write requirements for projects, through collaboration with Product Owners. Act as requirements owner, directing and coordinating requirements leading to sign off by all stakeholders. Gather, create...

Role Proficiency: Outcomes: - Ensure that requests for support are properly logged and resolved as per the Service Level Agreements according to agreed standards and procedures - Identify and report opportunities to improve efficiency and quality (e.g. Repeatable processes that can be automated) - Learn business domain and system domain; individually and as...

**Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.** **Product Owner Responsible for the overall performance of the product, overseeing it from inception and ideation through design, build,...

Senior Business Analyst Responsibilities: Collaborate closely with Product Owners to determine and articulate advanced-level requirements for projects. Act as the primary requirements owner, directing and coordinating comprehensive requirements processes leading to unanimous sign-off by all stakeholders. Oversee the gathering, creation of...