Cloud contact center lead engineer- pan india(preferred immediate joiners)

4 days ago

Bengaluru, India Anlage Infotech Full time

Dear All,Hiring for Cloud Contact Center Lead & Architects for PAN India locationExp: 12-15yrsNP: Immediate joinersWork Mode: HybridJob Description:We are seeking a highly experienced Contact Center Architect with 12 to 15 years of experience to join our team As a Contact Center Architect you will be responsible for designing and architecting Genesys Cloud CXAmazon Connect Nice CXOne solutions based on business requirements and technical considerations You will collaborate with stakeholders lead the implementation and configuration of respective Contact center platforms solutions and oversee the integration with other systems and applications Additionally you will be the SPOC for the clients and also provide technical guidance and support to the contact center team to troubleshoot complex technical issues and stay Up To Date with the latest AI features and capabilities across the contact center platforms Genesys Cloud CX, Amazon Connect Nice CXOneDesired Skills1. Should have sound knowledge and hands on experience of 12 to 15 years with Cloud Contact Center platform architecture and implementation Genesys cloud, Amazon Connect Nice CXOneStrong knowledge of Customer Service Operations and experience in leading Customer Service operations assessment benchmarking2. Gen AI exposure to any of the LLMs3. Hands-on experience with the implementation of Virtual Agent Amazon Lex Google CCAI Agent 4. Experience in integrating contact center platforms to retrieve data from Database or APIInterested candidates please apply with below detailsExp:CTC:ECTC:NP:RegardsSweta K

  • Cloud Contact Center Lead Engineer- Pan India(Preferred Immediate Joiners)

    7 days ago

    Bengaluru, India Whatjobs IN C2 Full time

    Dear All, Hiring for Cloud Contact Center Lead & Architects for PAN India location Exp: 12-15yrs NP: Immediate joiners Work Mode: Hybrid Job Description: We are seeking a highly experienced Contact Center Architect with 12 to 15 years of experience to join our team As a Contact Center Architect you will be responsible for designing and architecting Genesys...

  • Cloud Contact Center Lead Engineer- PAN India(Preferred immediate joiners)

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka Anlage Infotech P Ltd Full time

    Dear All,Hiring for Cloud Contact Center Lead & Architects for PAN India location Exp: 12-15yrsNP: Immediate joinersWork Mode: HybridJob Description:We are seeking a highly experienced Contact Center Architect with 12 to 15 years of experience to join our team As a Contact Center Architect you will be responsible for designing and architecting Genesys Cloud...

  • Cloud contact center lead engineer- pan india(preferred immediate joiners)

    3 days ago

    Bengaluru, India Anlage Infotech Full time

    Dear All,Hiring for Cloud Contact Center Lead & Architects for PAN India locationExp: 12-15yrsNP: Immediate joinersWork Mode: HybridJob Description:We are seeking a highly experienced Contact Center Architect with 12 to 15 years of experience to join our team As a Contact Center Architect you will be responsible for designing and architecting Genesys Cloud...

  • Lead Cloud Contact Center Engineer

    1 week ago

    Bengaluru, Karnataka, India Anlage Infotech (I) Pvt. Ltd. Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Description : About the Job : We are seeking a highly experienced and technically proficient Cloud Contact Center Lead & Architect to drive the design, implementation, and optimization of cutting-edge contact center solutions across our organization. This is a critical role for a seasoned professional with a deep background in leading cloud-based contact...

  • Cloud Contact Center Architect

    4 weeks ago

    Bengaluru, India Swift Strategic Solutions Inc Full time

    Our technology services client is seeking multiple Cloud Contact Center Architect to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role:Role: Cloud Contact Center ArchitectExperience: 12- 15 YearsLocation:...

  • Cloud Contact Center Architect

    4 weeks ago

    Bengaluru, India Swift Strategic Solutions Inc Full time

    Our technology services client is seeking multiple Cloud Contact Center Architect to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role:Role: Cloud Contact Center ArchitectExperience: 12- 15...

  • Cloud Contact Center Architect

    4 weeks ago

    Bengaluru, India Swift Strategic Solutions Inc Full time

    Our technology services client is seeking multiple Cloud Contact Center Architect to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role:Role: Cloud Contact Center ArchitectExperience: 12- 15 YearsLocation:...

  • Cloud Contact Center Architect

    4 weeks ago

    Bengaluru, India Swift Strategic Solutions Inc Full time

    Our technology services client is seeking multiple Cloud Contact Center Architect to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role: Role: Cloud Contact Center Architect Experience: 12- 15 Years ...

  • Cloud Contact Center Architect

    4 weeks ago

    Bengaluru, India Swift Strategic Solutions Inc Full time

    Our technology services client is seeking multiple Cloud Contact Center Architect to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role: Role: Cloud Contact Center Architect Experience: 12- 15 Years ...

  • Cloud Contact Center Architect

    4 weeks ago

    Bengaluru, India Swift Strategic Solutions Inc Full time

    Our technology services client is seeking multiple Cloud Contact Center Architect to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role: Role: Cloud Contact Center Architect Experience: 12- 15 Years ...